Stevenson-Hendrick Honda Jacksonville

Great friendly service I had such a pleasant experience with this dealership thanks to Mr Alexios and the sales team. I don't believe I could have found a better deal anywhe I had such a pleasant experience with this dealership thanks to Mr Alexios and the sales team. I don't believe I could have found a better deal anywhere else. More

AWESOME! Great and friendly experience! Phil was very great to work with and his manager Dave was great and showed a lot of enthusiasm which was fun to be arou Great and friendly experience! Phil was very great to work with and his manager Dave was great and showed a lot of enthusiasm which was fun to be around! More

Excellent Sales Associate experience, great staff. Great deal on new vehicle, speedy paperwork process. Never been to a dealership that provides customer service that makes you feel like family. High Great deal on new vehicle, speedy paperwork process. Never been to a dealership that provides customer service that makes you feel like family. Highly recommend Honda for your car buying experience. Thanks to Pheonte and Alex for their knowledge and hospitality. Made us feel like family and not just a buyer. Had the opportunity to drive several cars before making our final decision. Great selection of vehicles to chose from to meet you need. Options were amazing on their vehicles and the salesman explained them in detail. Staff really worked as a team. More

Friendly and no pressure Easy to do business with there was no pressure they made sure we received the vehicle we wanted and explained everything in detail, along with a frien Easy to do business with there was no pressure they made sure we received the vehicle we wanted and explained everything in detail, along with a friendly staff the paperwork and the whole process made buying a car easy and painless. Phil Edwards and his staff have earned my business. More

New car feel We had a good experience in getting a car. Thanks to Phil for helping us to the right car. Looking forward to other experiences as we enjoy the car. We had a good experience in getting a car. Thanks to Phil for helping us to the right car. Looking forward to other experiences as we enjoy the car. More

Granddaughter's 16th birthday gift. The BEST SUV out there! ONLY looked at web, for HONDA dealers in Jacksonville area. ONLY found what we wanted at Lejeune Honda, our granddaughter lives in Jacksonville, and ONLY looked at web, for HONDA dealers in Jacksonville area. ONLY found what we wanted at Lejeune Honda, our granddaughter lives in Jacksonville, and my wife said she wanted to buy her a car, as she had told her it would be great to turn 16 and see 'her' car in the driveway!!! I initially spoke with Kelly, the internet guru, she and I decided which CRVs would workout, as I have owned two, and just bought my new 2017 Touring Model, here in Texas! Kelly is AWESOME!!!! She then introduced me to our salesperson, Whitney. She 'took control' of the deal and we worked out a scheme to surprise our granddaughter!!! I told Whitney I had no patience for the 'I will talk to my manager' routine, so, once I told her what we would pay, for either of two CRVs we were considering, she put me in touch with Dave, her manager!!!! IT WAS PAINLESS! We both agreed on pricing, and made our deal!!! The last person I spoke to was Justin, the 'Money Man', and made final arrangements for payment, and discussed TT&L, etc. He was GREAT, also!!! If I lived in the Jacksonville area, like I did back in 1968, while stationed at Camp Lejeune, and not here, outside of Dallas, Texas, THEY are the ONLY Honda dealer I would deal with!!!! Oh, I am a CRV driver for life!!!! Now, I hope our granddaughter will be too! I know she loves the one she got last night! Thank you all, for your professionalism, and making me feel like I have known all of you, all my life.................WHAT A GREAT TEAM!!! t More

Trade and Upgrade! I traveled in from Raleigh, NC seeking the best internet price I saw. I traded my 2011 sedan for a 2014 hatchback and was thrilled with Whitney and he I traveled in from Raleigh, NC seeking the best internet price I saw. I traded my 2011 sedan for a 2014 hatchback and was thrilled with Whitney and her GMs cooperation while negotiating. The warm reception, hospitality and attention to fine detail was exceptional at Lejune Honda. No gimmicks, just genuine willingness to please! I WILL be returning. Despite the two hour drive, Lejune made a life long customer today! More

Bait and switch I had numerous phone/email conversations with the internet rep. I was given SPECIFIC numbers (including all taxes and fees) for a Civic. I went to the I had numerous phone/email conversations with the internet rep. I was given SPECIFIC numbers (including all taxes and fees) for a Civic. I went to the dealership with cashier's check in hand. When I arrived I was not dealing with the internet rep but a floor salesman (a nice guy). When they showed me their price it was $2000 more than the price I had been offered over the Internet, including a mandatory $1,000 charge for dealer upgrades (floor mats, protective coating). I needed a shower when finished. Make sure to ask about the mandatory $1,000 charge on the cars. More

Great Customer Care and Fair Practice Our family vehicle purchase experience was seamless with the assistance and great care that we received from Robert Crandall. He made sure that we cho Our family vehicle purchase experience was seamless with the assistance and great care that we received from Robert Crandall. He made sure that we chose the exact car we wanted to suit our needs and the purchase experience was tailored to our comfort on all levels. More

My go to dealer My meticulously maintained Honda Civic developed its first oil leak ever. Went to the shop, they first said valve cover eventhough the leak was below My meticulously maintained Honda Civic developed its first oil leak ever. Went to the shop, they first said valve cover eventhough the leak was below the cover on the pasenger side of the engine, continued to leak, then they said it was the oil plug possibly, third time and finally the master mechanic said it was the vtec solenoid gasket. Replaced the whole system and the leak stopped instantly. The master mechanic certainly know's his hondas. The General Manager Bill Bowen truly cares about how the dealership operates and will work with you to ensure you have a great experience. More