Stevenson-Hendrick Honda Jacksonville

Arrived for my appointment and was greeted immediately. I was invited in to enjoy a cup of coffee and hang out in the lounge while my car was serviced. Work was completed in less than an hour and my associ I was invited in to enjoy a cup of coffee and hang out in the lounge while my car was serviced. Work was completed in less than an hour and my associate gave me an update on my car’s needs. More

Work was done in a timely manner. Bernard was very professional. Always very satisfied with the work done at this dealership Bernard was very professional. Always very satisfied with the work done at this dealership More

great experience friendly and helpful . Explanations and details were provided in simple terms . it is good to know the dealership is available if we have any questions. Explanations and details were provided in simple terms . it is good to know the dealership is available if we have any questions. More

I have been pleased with the service I have received here at this dealership. The service people are very accommodating. at this dealership. The service people are very accommodating. More

The service advisor Bernardioo , give us very good customer service. He goes through to make sure you understand the services that was provided thank you customer service. He goes through to make sure you understand the services that was provided thank you More

Your sales person Bernardo always comes through for me in a most concise and efficient way. I will continue to do my business with this dealership and with Bernardo a most concise and efficient way. I will continue to do my business with this dealership and with Bernardo More

Giovanni at Stevenson-Hendrick Honda is who you need to go see! I have had to search for a car atleast three times in the 29 years I've been in Jacksonville. My past experiences with dealers in this town go see! I have had to search for a car atleast three times in the 29 years I've been in Jacksonville. My past experiences with dealers in this town were not good. Some were rude, others pushed to sell you a 'shady' car, and then others just didn't want to give you your keys back when you didn't take the deal. Giovanni and the team at S-H Honda were Nothing like the past! Giovanni was very approachable and welcoming. I explained that because of past surgeries I first needed to sit in the car before I even test drove. He understood and sat with me explaining all the seat features to ensure my comfort. During and after the test drive(s) he was very knowledgeable and patient in answering a plethra of questions. Not once did he or his boss ask for my keys and neither pressured me when I walked out of the dealership after drawing up the original deal. Once I decided I wanted the car Giovanni was very helpful in getting me, not only the price I needed to be at, but even the finance company who I had been with previously. Giovanni even sat with me in my newly purchsed car to help transfer my phone over and set up my radio subscription. The entire experience with him and the people at S-H Honda renewed my faith in this dealership. Thank you Giovanni for your time and dedication. I am very pleased with my new car! Clovene K More

The service staff has always been terrific and when necessary providing courtesy rides to and from home. necessary providing courtesy rides to and from home. More

Excellent service provided by Bernard and the team. Always excellent care, professional and special treatment received. Nothing but the greatest. Always excellent care, professional and special treatment received. Nothing but the greatest. More

Still waiting on a phone call on navigating system ordered! Insurance covered it but not one word from dealer. Oil change and recall were done without issue! Communication is an issue here. ordered! Insurance covered it but not one word from dealer. Oil change and recall were done without issue! Communication is an issue here. More