Stevens Ford of Milford

4th vehicle Was looking to replace my ford flex (which I loved, but was too low for where I drive) with either an F150 or a ford explorer. Began with Sam, who in Was looking to replace my ford flex (which I loved, but was too low for where I drive) with either an F150 or a ford explorer. Began with Sam, who introduced me to Joe Hudak. Joe was flexible, knowledgeable and took the time to explain to me the differences in the 2 vehicles. More

My first experience with Ford My grandma has bought 3 cars from Stevens Ford of Milford and has always had a great experience! I went with her so she can get a new one (and I can h My grandma has bought 3 cars from Stevens Ford of Milford and has always had a great experience! I went with her so she can get a new one (and I can have her 2014 Ford C-Max Hybrid- amazing car!!) and the experience was phenomenal from the moment we walked in to the time we drove off the lot. The staff are knowledgable, accommodating, and very friendly. We were offered water right away and the staff made sure we were comfortable throughout the whole time. Joseph answered all our questions and efficiently handled the process and all the paperwork very quickly. Carlos explained everything and kept us laughing during time consuming paperwork. I can't wait to come back for my next car! More

My Explorer I had a great experience from walking in the door to driving off the lot! I know unusual but true. Let me start by saying my brother has been a loya I had a great experience from walking in the door to driving off the lot! I know unusual but true. Let me start by saying my brother has been a loyal customer of Stevens for years which speaks volumes. Him and his wife just purchased 2 vehicles over the last couple of months, I drove my sister in laws new Edge and was sold. When my brother and I went shopping for a vehicle for me I was impressed with the treatment as well as the selection. Sam was gracious enough to give us a tour of the new service center. Bill McCoy the sales associate was top notch, I felt he really went above and beyond to accommodate me. Finance being my last stop, I had the pleasure of meeting Carlos who was professional organized and able to answer all my questions without hesitation. Loving my Explorer and letting everyone know where to get their next Ford!!! More

Amazing My husband and I first met James Puglisi. He was so onboard as to what I was in the market to purchase. JImmy is an outstanding sales manager. Defin My husband and I first met James Puglisi. He was so onboard as to what I was in the market to purchase. JImmy is an outstanding sales manager. Definitely knows how to deal with customers in a positive, encouraging way. He described the Lincoln MKZ hybrid that they had brand new but left over from 2014. My husband and I saw it and loved it. We were then introduced to Joseph Hudak who took us for a ride. So knowledgeable and friendly as well. With Joe we didn't feel rushed or a bother. Felt so comfortable with both Jimmy and Joe. They held the car until my insurance check came through and were so willing to please. The day we picked up the car it was ready to go. Joe was so patient explaining all the perks in the car. Carlos Trindade was the financal accountant we dealt with. He as well was so pleasant. My husband and I were 100% satisfied with our encounter at Stevens Ford. We would not hesitate to purchase a truck for my husband in the near future. I would recommend this dealership to family and friends in the future. Thank you again. Scott and Jean Walker More

Pleasantly Surprised! The first time we visited Stevens Ford of Milford, it was completely unplanned. We were looking at used cars in the area and happened to be near Stev The first time we visited Stevens Ford of Milford, it was completely unplanned. We were looking at used cars in the area and happened to be near Stevens so we stopped for a look at what something shiny and new might be like. We had no expectations. We were fortunate enough to meet Joseph Hudak that first day. We talked about our needs and what we were thinking about. Joseph asked questions and really listened. We looked at a few vehicles but never felt pressured to make any decisions. We did narrow our focus slightly but wanted to do a lot more research before making any final decisions. Joseph actually encouraged us to do whatever research we needed. After many weeks of research and test drives, we felt we knew everything there was to know about the Ford model we were considering, as well as a few other brands we had looked at, but the positive impression Joseph made on us led us back to Stevens. Today, we're happy owners of a new Ford Edge. It has exceeded our expectations in every way. I cannot stress enough the importance of a friendly, knowledgeable, and patient Client Advisor that actually listens. Do yourself a favor and go to Stevens Ford of Milford CT and ask for Joseph Hudak. More

Purchase of new vehicle The dealership is immaculate. Front desk person was courteous and helped you immediately. Got one of the salesperson right away to greet us. Our sal The dealership is immaculate. Front desk person was courteous and helped you immediately. Got one of the salesperson right away to greet us. Our salesperson Roberto Rodriguez was excellent! He truly made the shopping experience a pleasure with his good will and willingness to work with us. We purchased a 2016 Ford Escape and couldn't be happier! Second car I purchased with them. Highly recommend! More

Drove from NY to purchase truck, great staff! Drove from NY to purchase truck, great experience, great people! Roberto was great from the moment we met him, Carlos completed the purchase, my wife Drove from NY to purchase truck, great experience, great people! Roberto was great from the moment we met him, Carlos completed the purchase, my wife and my self felt very comfortable during the whole transaction, highly recommend. More

Will Poole is GREAT! I bought my first SUV in April. Will Poole made it very easy. He was very thorough and patient with me. After 3 months he is still there to help me. H I bought my first SUV in April. Will Poole made it very easy. He was very thorough and patient with me. After 3 months he is still there to help me. His communication, follow through, and going above and beyond the call of duty to keep a customer happy should be commended. Will Poole is a great asset to his team and company! I would recommend this dealership to others but for service I would tell them to go to another location. The service department needs an overhaul. More

From beginning to end the experience was fantastic! My '08 Ford Explorer's computer was in trouble - giving me messages that "we're off the chart," and stalling the car in "stop and go" traffic. So I ha My '08 Ford Explorer's computer was in trouble - giving me messages that "we're off the chart," and stalling the car in "stop and go" traffic. So I had it towed to Stevens Ford. I figured I needed an authorized dealer to get this repaired. Justin in the service department kept me informed about the diagnostics and ordered the new computer with my approval. It took 8 days to get the car back (a long weekend ensued) but it was worth the wait. Justin and the staff were knowledgeable, courteous and always professional. I rate them exceptional! More

2016 Ford Fusion Energi I came in this past week in the market for a used car. After visiting numerous dealerships, I strolled into Steven's Ford and fortunately met client a I came in this past week in the market for a used car. After visiting numerous dealerships, I strolled into Steven's Ford and fortunately met client advisor, Joseph Hudak. A business traveler who is big on the newest technology while also looking for a luxurious and fuel efficient ride, Joe believed the Fusion Energi Hybrid was my best by. I drove the car and fell in love with it! As a first time car buyer, Mr. Hudak did a tremendous job of answering any of my concerns around financing and other car related questions. From test drive to when I drove my silver bullet off the lot I was very satisfied. Anyone I know I will be sending them to Stevens Ford and more importantly to Joe. Not only does he know his cars, but he has a sporty fusion himself! More