Stevens Ford

James Baker was a great salesman . All staff were accommodating , friendly and thorough. They worked hard to get me what I was looking for in the price point I needed. accommodating , friendly and thorough. They worked hard to get me what I was looking for in the price point I needed. More

Auto Service I am very satisfied with the service I received when I brought in my Taurus . I will continue to go back when My next service requirement is due, or I am very satisfied with the service I received when I brought in my Taurus . I will continue to go back when My next service requirement is due, or other items needed present themselves. More

2020 Ford Ranger Love the Truck the Dealer was nice prompt and Curtious. The Dealer Delivered the truck and I lived 3 hours away. The Price as Right and The Trade was Love the Truck the Dealer was nice prompt and Curtious. The Dealer Delivered the truck and I lived 3 hours away. The Price as Right and The Trade was fair. I would buy from them again. More

Great service and Jessee James was the best. They delivered my car to me. It was all clean and full of gas. The were prompt and supportive. service and Jessee James was the best. They delivered my car to me. It was all clean and full of gas. The were prompt and supportive. More

LINCOLN TOWN CAR MY LINCOLN TOWN CAR WAS PROMPLY SERVICED WHILE I WAITED. PRICE SEEMED FAIR I WAS BACK ON THE ROAD. MIKE SHARED WITH ME SOME POINTS THAT I SHOULD LOOK MY LINCOLN TOWN CAR WAS PROMPLY SERVICED WHILE I WAITED. PRICE SEEMED FAIR I WAS BACK ON THE ROAD. MIKE SHARED WITH ME SOME POINTS THAT I SHOULD LOOK INTO SINCE HAVE OFTEN DONE SERVICING OF MY VEHICLES. I SHALL CONTINUE TO LET QUICKLANE DO SERVICING OF MY VEHICLES. More

We have bought cars from Stevens Ford. They have always been a very nice and helpful dealership. The service department has been very helpful and good to get my cars in for service. been a very nice and helpful dealership. The service department has been very helpful and good to get my cars in for service. More

I was very pleased with my work that was completed as promised and in a professional manner i was notified when my tires came in and my appointment was completed when promised promised and in a professional manner i was notified when my tires came in and my appointment was completed when promised More

Always, kind and explains problems I recently had my F150 seviced at Quick Lube, I bought the pickup in 2015 and have always had it serviced there. I live 75 miles away and always go th I recently had my F150 seviced at Quick Lube, I bought the pickup in 2015 and have always had it serviced there. I live 75 miles away and always go there to have it serviced. I am pleased at how they are kind, and always willing to work with me, they explain what needs to be done, and why it needs done. I will continue to drive to Enid to get that pickup serviced. Charles More

Oil change, tires rotated and one tire fixed I have purchased 4 vehicles from Stevens Ford and have always received good service. Everyone at Quick Lane does a good job of getting customers serv I have purchased 4 vehicles from Stevens Ford and have always received good service. Everyone at Quick Lane does a good job of getting customers serviced in a timely manner. More

My family has purchased 3 vehicles from Stevens My family has purchased 3 vehicles from Stevens Ford. 1 brand new vehicle and 2 used. One of the two used was a Honda. We had it for about My family has purchased 3 vehicles from Stevens Ford. 1 brand new vehicle and 2 used. One of the two used was a Honda. We had it for about two months before it started having problems. We took it on a trip and it got Stuck in a different state. (Dealership still can’t figure out what’s wrong with it). That didn’t seem like an issue because we had purchased the “First Extended warranty”. The one benefit that was talked up by the finance guy (J.J”) was if anything happens to your vehicle we will provide you a rental vehicle while yours is in the shop. Unfortunately, when we called our car salesman (Brandon) he did not direct us to help, so we called (J.J) who told up on three separate occasions he’d call us back and never did. Next, we called the service department (Don) who told us he’d call us back, he never did. So, we called him back for the 3rd time and he was incredibly snappy on the phone about the situation and told us they do not have a rental for us (Because the company they go through was out). I explained we have been without a car for 4 going on 5 days and it was causing our family distress and we were disappointed In how we were getting thrown around from person to person because no one knew what to do about our issue. I explained, we purchased the issuance because we trusted J.J (finance guy) and Brandon (salesmen) would do right by us and we weren’t receiving good service when we needed it the most. He insisted none of this was fords fault and if I wanted to pursue it I’d have to speak with J.J, but he had just heard about this from Brandon a day previous. I stated that we actually called Brandon immediately for assistance and it was again, disappointing, that he waited 3 days to call him (Don the service manager); or at least point us In the direction of help. Long story short, this dealership and it’s employees are eager and Motivated to sell you a vehicle, any vehicle in fact, (even ones that are poorly serviced and will brake down within a month or two), but if you need anything beyond that contract signature they do not have time for you. My family will not be purchasing from any Ford dealership again. Let me make it clear, not because we were sold a faulty car, but because we were provided with staff who did not have enough pride in their company to provide service beyond the Paycheck they received for our purchases. I am sad to say, we still have not received assistance. If you have a family, a job, or anything that requires your vehicle to run. PLEASE, do not purchase from Stevens Ford or waste your money on “First Extended”. More