Stevens Creek Toyota

Bad service paid for oil changes tire rotation tires were never rotated I almost crashed dealership didn't care. All they do is give me a rental car. never rotated I almost crashed dealership didn't care. All they do is give me a rental car. More

Alberto Farias at Stevens Creek Toyotavery professional, Alberto Farias at Stevens Creek Toyota very professional, friendly and efficient. He goes above and beyond to make sure my car is up to date on a Alberto Farias at Stevens Creek Toyota very professional, friendly and efficient. He goes above and beyond to make sure my car is up to date on all maintenance items. Service as prompt and delivered while I waited in their very nice waiting area. It was my first experience with the dealership and I was very satisfied with the service. More

The most awful people ever.i went in with a 804 score on a used 17 offered over fair market value left 702 no car?How is that even a thing.? They wasted our time and we're uncertified sales men making false a used 17 offered over fair market value left 702 no car?How is that even a thing.? They wasted our time and we're uncertified sales men making false statements and caught saying things like we have you as a first time buyer with a zero so we want you to look at this car at a 16 per interest and 600 a month because we see you pay your bills.like they were doing me a favor?.when I asked to talk to the finance manager ,imagine my shock when he repeated the sales men that he actually wanted me who keep in mind had a 804 made close to 6 k monthly without my husband who also has a 760 equ, that I should not have even had to add his income for such a deal, because we just wanted a smooth deal without the back and forth.willing to pay above market value. On a used 25 k car? Don't go there. We ran a car fax and had seen the car had been in a fender bender and yet the sales men lies certified okay we know what certified means ,I asked you about any fender benders him not knowing I already checked flat out lied.After confronted he acted confused. IAM sure that with such a mature staff these guys have alot of this thing go on up there and wonder what a investigative reporter would find on the backrounds and certified or even licensed if some even are sales staff.l have the complete intention on putting them through the same inconvience they served me and more. More

Best service department I have ever used. Stevens Creek Toyota is great. The best run service department, so efficient and friendly I feel I can trust them with my car. When it comes time Stevens Creek Toyota is great. The best run service department, so efficient and friendly I feel I can trust them with my car. When it comes time to buy another car I will be buying at Stevens Creek Toyota. More

engine gives some noise after this maintenance After change this regular maintenance, engine gives noise when put gear on R or D. Service manager Robin is nice, but technician's work is not good, I After change this regular maintenance, engine gives noise when put gear on R or D. Service manager Robin is nice, but technician's work is not good, I think they may forget something. More

Sloppy service leaving low air pressure and no tire air cap I have reported two issues by calling the customer service that happened to my car after the most recent service on 12/8/2019. After the service, I fo I have reported two issues by calling the customer service that happened to my car after the most recent service on 12/8/2019. After the service, I found out that all four tire caps are missing. None was put back. Then, the next morning, 12/92019, the tire low pressure light went on. I checked the pressure and it was only 19 PSI in the rear left tire. I pumped the air in on the night of the 14th and as of today, 18th, the light has not turned on yet. I am very disappointed in this service because of the two issues. More

Got no call when car was ready Last service was great. This time the service guy said it would be 2 hours and I dropped my car off at 8:30am. I had to call back at 12pm to see if Last service was great. This time the service guy said it would be 2 hours and I dropped my car off at 8:30am. I had to call back at 12pm to see if my car was ready to be picked up or not. Never received an update that my car was ready. They rotated my tires and filled up all the air, but they forgot to put back all my tire valves!!! More

Very Satisfied I was greeted the moment I arrived and was instructed where to go . Every moment was organized and was informed of my wait time. My vehicle was taken I was greeted the moment I arrived and was instructed where to go . Every moment was organized and was informed of my wait time. My vehicle was taken at my scheduled appointment. I was very pleased with my service person who did not push any other maintenance that was not necessary. I was informed throughout the day on my status of my vehicle via text messages. I was very satisfied with my experience. More

AN EXCELLENT CAR BUYING EXOERIENCE! I recently bought a Toyota RAV4 hybrid from Steve Lawrence & Steve Williams, both of whom were very helpful, polite, & easy going. There was no pressu I recently bought a Toyota RAV4 hybrid from Steve Lawrence & Steve Williams, both of whom were very helpful, polite, & easy going. There was no pressure, they offered money-saving tips, & presented me with attractive choices. Their post sale services couldn’t be better. When I need help w/the technology or have questions, they are readily available, An excellent car buying experience! Go visit “THE STEVES” @Toyota Stevens Creek, San Jose More

Tacoma Service Dave Oliver in Steven Creek its very helpful person my Tacoma is update all services I received my Tacoma on time . Thanks for help me. Asif Dave Oliver in Steven Creek its very helpful person my Tacoma is update all services I received my Tacoma on time . Thanks for help me. Asif More