Stevens Creek Toyota

I purchased my 2000 Avalon from Stevens Creek Toyota brad new. Over the years I've always received expert service and care for my vehicle. Certainly the length of time it's been on the road without problem new. Over the years I've always received expert service and care for my vehicle. Certainly the length of time it's been on the road without problems speaks to the service care I have always received at Stevens Creek Toyota!! Many thanks to Carlos Galvez, my service representative, who knows me by name and ensures my vehicle is serviced perfectly! More

Sam Rad was out salesman and was cheerful and helpful without being pushy. If he didn't know the answer (because it was his first day back after a year's absence) he went to find it promptly. He answer without being pushy. If he didn't know the answer (because it was his first day back after a year's absence) he went to find it promptly. He answered all our questions honestly and did not pressure us to buy. His supervisor, Terry Chan, was also very helpful and courteous. Joseph Wei, the Sales Manager, helped me with a problem I had after I bought the car and rectified the problem. I can't remember the Finance person's name but he was very helpful when I told him I had to hurry the process because I had another engagement. The service person (Eric) expedited my getting a rental car. Everyone was friendly, courteous, gave us the best deal possible and made us feel good about the car purchase. More

The sales team of Clement and Ray was very cordial. While inspecting the used car, we detected a small scratch for which the price was adjusted suitably. Since it was late in the night, we did not notice a s inspecting the used car, we detected a small scratch for which the price was adjusted suitably. Since it was late in the night, we did not notice a scratched hub cap. I reported about this the following day and they immediately replaced it with a new hub cap. Overall, I had a pleasant experience buying a used vehicle at this dealership. More

The dealership was very accomodating to my request for an earlier appointment as I had no way of getting back my car. As promised my car was ready in time for me to get to my next appointment. I've purchas earlier appointment as I had no way of getting back my car. As promised my car was ready in time for me to get to my next appointment. I've purchased both of my cars from Stevens Creek Toyota and have always had a very pleasant experience. More

good people working there, They know how talk profesionally with customer,they care about your need and your intrest. they did realy all that they could for me . profesionally with customer,they care about your need and your intrest. they did realy all that they could for me . More

I have purchased the last two automobiles from this dealer. They have serviced both of them exclusively. I have never found the slightest reason to complain. dealer. They have serviced both of them exclusively. I have never found the slightest reason to complain. More

Very good services from the employee. Detail explanation, and patience with all my questions, fast paper work, warm welcoming. They have all the color and models in storage, you can do a driving test on the and patience with all my questions, fast paper work, warm welcoming. They have all the color and models in storage, you can do a driving test on the exact car you want to buy. More

Very efficient and to the point. Easy as buying an electric appliance. Both the sales person and account manager were very friendly. Overall, I had a very good experience with this dealership. electric appliance. Both the sales person and account manager were very friendly. Overall, I had a very good experience with this dealership. More

Excellent service,polite and friendly sales people that listened and understood my concerns regrding my trade and purchase and work hard to ensure I was satified with my purchase. listened and understood my concerns regrding my trade and purchase and work hard to ensure I was satified with my purchase. More

Was hesitant to take my car back to a dealer for service because dealerships seem to be more expensive. Anyway, that's what I learned from my previous experience with a Ford Dealer. Seventy bucks for a ligh because dealerships seem to be more expensive. Anyway, that's what I learned from my previous experience with a Ford Dealer. Seventy bucks for a light bulb? So, when my Prius lights went flaky, we waited a long time, checked the fuses and bulbs ourselves and finally went to Stevens Creek Toyota. The work was done in a timely manner, for HALF the price of my previous experience and THEY EVEN WASHED THE CAR! That never happened at Ford. Next time, I will not wait so long. We'll take it right in! The waiting room has all been redone and there's a salt-water fish tank that's more entertaining than any TV screen. We shopped the dealership floor and the accessories in the service department. Bathrooms were clean; there are vending machines, lots of leather-like chairs, 2 TV's and free WiFi and coffee. It was a pure pleasure to visit Stevens Creek Toyota that day. If you're hesitating, stop! Especially if your issue is a safety issue like mine was; you don't have to drive around like that! More