Stevens Creek Toyota

I purchased a used car on December 15, 2013. The Sales Staff customer service and friendliness exceeded my expectations. The entire dealership experience was hassle free. I certainly will return to Stev Staff customer service and friendliness exceeded my expectations. The entire dealership experience was hassle free. I certainly will return to Steven Creek Toyota Scion for my next car purchase and will highly recommend the dealership to family members and friends. More

There was no waiting time for those who had appointments. My car was washed and cleaned along with service. I had a mark on my car which was fixed free under Xylin agreement. Customer executive was very frie My car was washed and cleaned along with service. I had a mark on my car which was fixed free under Xylin agreement. Customer executive was very friendly. More

All services regarding the purchasing process were very satisfactory. A day or so following the purchase, however, we noticed that when looking directly into the sun, there is a reflection of what I would satisfactory. A day or so following the purchase, however, we noticed that when looking directly into the sun, there is a reflection of what I would call "sparkles" or "glitter". This is not noticeable when NOT looking directly into the sun. Actually, there is a little of this noticeable when looking out the driver's side window as well. I have not checked the other side windows or the rear window. I returned to the dealer outlining this issue. It was confirmed by Tommy V. and a couple service personnel that this condition existed but would not seem to present a driving hazard. I asked Tommy to sit with me in a couple other new vehicles to see if this minor distortion was visible--it was not. Following our discussions, I understood a "manufacturers rep" would be contacting me. This has not happened. I would liken this issue to a little static on the radio now and then or a scratch on the bumper--neither is a driving hazard, but it is something that is not right and should not appear in a product you just spent $25,000 to purchase. I would like to pursue this issue. What I don't know is what the sparkles/glitter would do to vision at night with oncoming headlights if it were raining. Again, all of the sales process was very satisfactory--no complaints. And the car drives great. Now, if we can get the windshield issue resolved. More

A wonderful experience, buying my new car couldn't have been more easier and relaxing. The help that was rendered by everyone in this dealership really proves to be too good an example for customer ce have been more easier and relaxing. The help that was rendered by everyone in this dealership really proves to be too good an example for customer centricity. Special thanks goes to Mr. Anil Francis, I would surely recommend each and everyone of my friends to Toyota Stevens Creek while considering buying a car for themselves. More

Found the vehicle I was looking for at this dealership. The sales staff was very courteous and helpful. I was able to purchase the vehicle at a great price and able to finance at great rate. I felt they ha The sales staff was very courteous and helpful. I was able to purchase the vehicle at a great price and able to finance at great rate. I felt they had made the experience very comfortable. I will definitely look to this dealership for my next purchase for a new or used vehicle. Don and Cindy did an awesome job. Jason made the financial part of the purchase very hard to say no too. Thank you to all involved. An awesome experience. And I have the vehicle I wanted. More

I have all these years visited Silver Creek Toyota for my car services/needs. And the service has always been great and this most recent visit was no exception. From the time I arrived to when the service car services/needs. And the service has always been great and this most recent visit was no exception. From the time I arrived to when the service was done everyone was courteous and knowledgeable. I called the day before for an appointment and the guy was attentive and cordial. When I pulled in I was immediately greeted by the service attendant. Nathan Burstein, the service advisor, got me started and made sure that the work will be done on time. However, there was an urgent work the mechanic pointed out and Nate asked me if I would like the work to be done and since I have to take a long trip in a day or two, I consented and Nate assured me that they will try to get me out of there in no time. My kudos to the team and to Nate in particular for another great Toyota service! More

I did not feel like I was being pressured, and am pleased that I now have a 2013 Prius with 0% interest for 60 months. that I now have a 2013 Prius with 0% interest for 60 months. More

The stevens creek toyota experience was great. My husband and I were able to walk in, test drive, and begin the buying process with no hassles at all. I drove off of the lot in record time with a br husband and I were able to walk in, test drive, and begin the buying process with no hassles at all. I drove off of the lot in record time with a brand new car! I would highly recommend this dealership to everyone. More

Great service, friendly staff. Prices are reasonable. Easy to make or change appointment. The service is usually done in time or even sooner. Overall - great. Easy to make or change appointment. The service is usually done in time or even sooner. Overall - great. More

I was pleased to deal with Fred and Maurice in buying my new Scion tC. I had driven the 2005 model for about 9 years and was elated to see, that Toyota had updated the tC with modern technology, but had k new Scion tC. I had driven the 2005 model for about 9 years and was elated to see, that Toyota had updated the tC with modern technology, but had kept some of the old, e.g., an ignition key. Maurice and Fred worked well together and, other than a low trade in value for my 2005 tC, I was overall happy with the way things turned out. Given that a potential customer needs individual care, I believe Fred and Maurice make a good team and care about the customer and making (him or her) feel special and well taken care of. More