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Stevens Creek Toyota

San Jose, CA

3.1
229 Reviews
At Stevens Creek Toyota, we don’t just talk the talk—we walk the walk, and then some. That’s why drivers from Sunnyvale, Santa Clara, Fremont, Milpitas, and Los Gatos continue to make us their dealership of choice. As soon as you arrive at our dealership, you will be greeted and treated with respect throughout the entire car buying or automotive service process. A member of our trained staff will make every effort to find the exact vehicle to meet your driving needs and desires or determine what type of service needs to be completed. What’s more, you don’t have to worry about our staff pressuring you into unfair and outrageous asking prices. Because you’ve trusted us with your business, we promise not to waste your time with lengthy negotiation sessions. Additionally, as a family-owned and operated business for more than 45 years, we’ve come to know and truly appreciate our neighbors. We treat our customers as family and seek to accommodate them as best we can. Part of this involves communication and comfort, which is why we boast a diverse group of employees who represent many languages and dialects. That way, we can be sure you’re being served exactly as you should. Stevens Creek Toyota stands by our promises, as well as our cars. Come to our convenient location at 4202 Stevens Creek Blvd in San Jose, CA today to find out more! You can always reach out if you have questions before your visit, too. We look forward to working with you!
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4202 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 229 reviews

October 28, 2017

Good place and good service from Josh Pourkhorsand I've purchased new Toyota Tacoma and have a great help from Josh Pourkhorsand. The case was not a regular case and he did it very well. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pourkhorsand
Jan 04, 2018 -

Stevens Creek Toyota responded

Stan, thanks for this marvelous review and congratulations on your new truck! We are so pleased that Josh was able to provide you with such exceptional service. Enjoy your new Toyota Tacoma! Best regards, Stevens Creek Toyota Management Team

October 22, 2017

Great experience My husband and I had a great experience working with Mr. Josh Pourkhorsand. He was very helpful. He helped us trade in our Toyota RAV4 with Sienna. He More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pourkhorsand
Oct 23, 2017 -

Stevens Creek Toyota responded

Congrats Ana to you and your husband on your new Toyota Sienna. Thank you so much for posting a review. We are so happy that Josh was able to assist you. Happy Driving!

Jan 24, 2018 -

Stevens Creek Toyota responded

Ana, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Stevens Creek Toyota Management Team

October 08, 2017

Great place. Magid was very helpful! No complaints! Majid was my dealer and he was very helpful and didn't push me to do anything. I left happily in my new car! More

by 16eco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majid
Jan 04, 2018 -

Stevens Creek Toyota responded

Thanks for the great review! Take care until we see you back in again. Sincerely, The Stevens Creek Toyota Management Team

October 08, 2017

Mr. Josh Pourkhorsand is great! My wife and I had a very pleasant experience with Mr. Josh Pourkhorsand during the process of purchasing our truck, Nissan Frontier, . He is very pr More

by meiguo1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pourkhorsand
Jan 04, 2018 -

Stevens Creek Toyota responded

Thank you for this excellent rating! Please let us know if there is anything that we can do to improve your next experience with us. All the best, The Stevens Creek Toyota Management Team

October 05, 2017

You could never go wrong with a Toyota. The vehicle that we prefer was easily purchased from Toyota Stevens Creek. We got a very good deal from Josh Pourkhorsand. He is straightforward an More

by J/J V
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pourkhorsand
Oct 06, 2017 -

Stevens Creek Toyota responded

Thank you for posting a review about your recent experience with Josh during your purchase.. Hope to see you at your first service interval.

October 05, 2017

Very bad I do not trust this place. Ray khandan and martin le service no good. I belive martin le, i find them but they cheated me More

by Quangton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Khandan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Stevens Creek Toyota responded

Quangton, we apologize for your experience. We would like the opportunity to assist you in resolving any our standing issue please feel free to contact us at crm@sctoyota.com. Again we apologize for experience.

September 09, 2017

Unprofessional staff in the service center Very rude and bad customer service. I called the service department to order a tire for my Prius V. I got the run around between 3 different people on More

by Animesh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason
Oct 06, 2017 -

Stevens Creek Toyota responded

Animesh we apologize for the treatment your received from one of our parts staff. We will address this issue with them. If we can provide you with any information or assist you please feel free to contact our Service Manager Kevin Stapp 408-207-1084. We would like the opportunity to resolve this issue and answer any questions you have. Again, We apologize.

August 30, 2017

I do not trust this place I brought a dead key fob. After investigation, they said it is completely broken so I need a new one. So I bought one. After a long service, they (acc More

by entropy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinh Nguyen
June 24, 2017

Worst Behavior with customers We visited to this show room for new car, but a sales person(Michael Komer) motivating to certified cars and wasted our time. After asking many times More

by Raghu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Komer
Jun 28, 2017 -

Stevens Creek Toyota responded

This dealership takes great pride in the satisfaction of our customers in both sales and service. We have read the review and we would like the opportunity to discuss this matter with you more fully and hopefully to resolve any issues concerning your recent treatment by one of our sales staff member. Please feel free to contact our sales manager Joseph Wei either via telephone (408) 984-1234 or email jwei@sctoyota.com. Please give us the opportunity to resolve this issue with you. Look forward to hearing from you.

June 08, 2017

Beware! Very crooked people for Service. 1984 Toyota Van was taken in for oil change. They filled with 1.3 quarts more oil than required to fill, and they complained of an oil leak! They to More

by veryunhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Barry Dillon.
Jun 28, 2017 -

Stevens Creek Toyota responded

This dealership takes great pride in the satisfaction of our customers in both sales and service. We have read the review and we would like the opportunity to discuss this matter with you more fully and hopefully to resolve any issues concerning your recent experience. Please feel free to contact our service manager Barry Dillon either via telephone (408)984-8833 or email bdillon@sctoyota.com. The email you sent originally probably went to our sales department not directly to our service manager. Please give us the opportunity to resolve this issue with you. Look forward to hearing from you.

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