Stevens Creek Subaru - Service Center

Great service: promotion for full service at 89.95 including Oil change, Tire rotation, Multipoint inspection, Brake inspection, and Car wash - couldn't be better! including Oil change, Tire rotation, Multipoint inspection, Brake inspection, and Car wash - couldn't be better! More

Cedric was very professional, and courteous. All other employees seemed to be as well (opening doors for us etc.). I had a bad experience at Carlson Subaru earlier that morning, so I was not feeling much employees seemed to be as well (opening doors for us etc.). I had a bad experience at Carlson Subaru earlier that morning, so I was not feeling much love for Subaru dealerships. Cedric and the rest of your team changed that for me, I will be recommending Stevens creek to my friends. P.S. I also recommended to SOA That your team train the folks over at Carlson in customer service More

Beautiful new building! Knowledgeable service advisor. My car was ready when promised. I definitely recommend this dealer! car was ready when promised. I definitely recommend this dealer! More

Cedric has a great energy. He was very informative, thorough and helpful. His follow up communication was excellent. Made the visit short and sweet. thorough and helpful. His follow up communication was excellent. Made the visit short and sweet. More

Easily and consistently worst dealership experiences ever...speaking from dozens of experiences over many years. Most recently, they actually caused damage by another service, neglected my contacts abo ever...speaking from dozens of experiences over many years. Most recently, they actually caused damage by another service, neglected my contacts about following up (eventually forced to escalate to Subaru of America), but would take no responsibility and only tried to charge me for the issues they caused. More

Although I bought my Forester from Stevens Creek Subaru a year ago, this was my first visit to their service facility, having logged only 6,000 miles during the last year. I've always been somewhat leery o year ago, this was my first visit to their service facility, having logged only 6,000 miles during the last year. I've always been somewhat leery of dealership service departments believing their sole reason for existence was to "upsell" unnecessary services. I can unequivocally state that is not the case with Stevens Creek Subaru. They did exactly what was needed to be done and didn't pressure me to purchase unnecessary services. They even managed to throw in some new wiper blades at NO CHARGE. I'll be back in another 6,000 miles!! More

Great service. Service writers are top notch. I really like German and Nicole, both great to work with. like German and Nicole, both great to work with. More

German was very helpful and customer oriented. He's definitely an asset to your organization. The manager (Kevin, I believe is his name) was also very friendly. Those two are the types of employees w definitely an asset to your organization. The manager (Kevin, I believe is his name) was also very friendly. Those two are the types of employees who make going to the dealership for vehicle servicing enjoyable. More

The Service Advisor, Jose, was straight forward and frank about the needs of the car. He was quick to get back to us and was a good listener. We were also impressed that the car was cleaner than it was whe about the needs of the car. He was quick to get back to us and was a good listener. We were also impressed that the car was cleaner than it was when we took it in. It's a small thing, but nice. More

This branch has a friendly atmosphere; very clean and everybody is willing to help. German Hernandez, my service engineer is efficient and willing to do anything according to customer satisfaction. I we everybody is willing to help. German Hernandez, my service engineer is efficient and willing to do anything according to customer satisfaction. I went home with my car as promised, happy and contented. More