Stevens Creek Subaru - Service Center

although it was a busy Monday when we went, the staff greeted us with pleasant attitude and the car maintenance itself didn’t take long. I like that there was a cafe in the waiting area with good food an greeted us with pleasant attitude and the car maintenance itself didn’t take long. I like that there was a cafe in the waiting area with good food and drinks. The bathroom was nice, clean, and well maintained. overall good experience for us. More

Staff are all helpful, friendly and make me feel as cared for as they will help me take care of my car. Ace, my service contact, was wonderful to work with too! for as they will help me take care of my car. Ace, my service contact, was wonderful to work with too! More

Tommy was very friendly - took care of all of my needs, washed my car well, super fast maintenance (my 36 maintenance was complete in just 90 minutes - WOW!). He also answered questions I had regarding ext washed my car well, super fast maintenance (my 36 maintenance was complete in just 90 minutes - WOW!). He also answered questions I had regarding extending my coverage etc. More

Fast friendly service. No matter who helped me they took the time to answer questions and provide the info I needed. No matter who helped me they took the time to answer questions and provide the info I needed. More

Service Advisor, Tommy Huynh, was very professional and down to earth. I enjoyed your cafe and my oil change service only took an hour and a half. down to earth. I enjoyed your cafe and my oil change service only took an hour and a half. More

My service advisor, Tommy, was able to take care of finding my maintenance plan (after not showing at first, as this was my initial maintenance trip) and also gave my Crosstrek a badly needed wash. It finding my maintenance plan (after not showing at first, as this was my initial maintenance trip) and also gave my Crosstrek a badly needed wash. It looks like new, and runs flawlessly! I also especially liked the flat “desk-like” surfaces, with built-in charging stations for each person! This is my FORTH lease from Stevens Creek Subaru, and I wouldn’t think of going anywhere else (TRUTHFULLY!). More

During the service period, it was nice to have a good loaner car. My service advisor, Alfonso, was very helpful in explaining the services that I needed for my car. He also worked with me in keeping my loaner car. My service advisor, Alfonso, was very helpful in explaining the services that I needed for my car. He also worked with me in keeping my costs down in light of the extensive work needed. He also sent me a picture of the work-in-progress on my car, which I appreciated. Alfonso assured me that he would do everything he can to make sure that both, my car and I, would be taken care of, and he kept that promise. Great customer service! More