Stevens Creek Subaru
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service advisor was polite, described the scope of work clearly and possible maintenance issues that might come up during the inspection and the length of time for the work. I waited in their very cle work clearly and possible maintenance issues that might come up during the inspection and the length of time for the work. I waited in their very clean waiting area. The inspection was done on time. Everything was concluded to my satisfaction and the car runs as well as the first day I purchased it. More
Service was done quickly. Eddie was very friendly and explained the service process and time needed very well. Lyft rides were provided to and from home while car was in servi Eddie was very friendly and explained the service process and time needed very well. Lyft rides were provided to and from home while car was in service. More
Hello, warrenty wor k to replace front cushion, which were coming apart at the seams. Work was done and completed in a professional manner. Looks like brand new again. Thankss were coming apart at the seams. Work was done and completed in a professional manner. Looks like brand new again. Thankss More
Ben our salesman was a gem from the minute we met him! He was kind, professional, extremely courteous and not pushy at all. It was the best car transaction my husband and I have ever experienced. I highly He was kind, professional, extremely courteous and not pushy at all. It was the best car transaction my husband and I have ever experienced. I highly recommend Ben and this dealership. We also had a very positive experience with the gentleman from finance (worked there on Sunday 3/26.... his name may have been Lou?) Thank you again Ben for a most wonderful car purchase! You made my upcoming birthday very special! I am loving my new CrossTrek! More
The purchasing experience was amazingly low key. We had called ahead and touched base with Sales Manager Andreas Beckmann who met us on arrival. We had a good idea of what we wanted in a new Subaru We had called ahead and touched base with Sales Manager Andreas Beckmann who met us on arrival. We had a good idea of what we wanted in a new Subaru Forester Limited but had not intended to purchase a car that day. After reviewing available stock and financing terms with Andreas we agreed on a purchase. Sam Khon worked the financing paperwork and had us complete in less than an hour. We were given a very thorough tour of the car's operational and safety features and drove away delighted with the purchase. Several weeks later we are even more sure we make the right choice, not only of make and model, but of the dealership as well! More
Everything was handled in a friendly and professional manner. The pros and cons of all options were clearly explained to me. Jay Vaswani helped me and did a fantastic job. Stevens Creek also offers help manner. The pros and cons of all options were clearly explained to me. Jay Vaswani helped me and did a fantastic job. Stevens Creek also offers help with navigating the many features of the Forester. Lea Clarke helped me with that and did a brilliant job as well! More
Professional from drive up representatives to the service specialist who was friendly, knowledgeable and saved me $295 on my warrantied battery. Wow. specialist who was friendly, knowledgeable and saved me $295 on my warrantied battery. Wow. More