Stevens Creek Subaru
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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As usual, I had a great experience. It is, expensive, as all dealership work is, but I cannot blame anyone for that. Maybe offering more coupons to return customers. It is, expensive, as all dealership work is, but I cannot blame anyone for that. Maybe offering more coupons to return customers. More
Service with a smile and always done to the best of their ability. Cost and time estimates are accurate and they provide a free ride to and from, in my case, work. Car wash is included with every service. Be ability. Cost and time estimates are accurate and they provide a free ride to and from, in my case, work. Car wash is included with every service. Best dealership experience I've ever had including sales and service. More
Very friendly, professional and helpful. My search for a car took a while and so I much appreciated the flexibility and patience with my purchase. My search for a car took a while and so I much appreciated the flexibility and patience with my purchase. More
I was absolutely pleased with purchase uof our 2023 Subaru Forester Touring. Mr. Hamid Marhamat was very knowledgeable about the vehicle in all aspects and was quite generous with his time explaining Subaru Forester Touring. Mr. Hamid Marhamat was very knowledgeable about the vehicle in all aspects and was quite generous with his time explaining every question we had and gave timely and valuable information and advise, He surely deserves our deepest appreciation> More
Stevens Creek Subaru is a pretty awesome spot if your looking to get a new whip. Im super satisfied with my car (23 Subaru WRX), its been my dream car for close to 20 years and when i bought a regular 20 looking to get a new whip. Im super satisfied with my car (23 Subaru WRX), its been my dream car for close to 20 years and when i bought a regular 2013 Impreza i was not satisfied with the Hp that i ended up selling it 5 years later for a truck. The customer service is awesome and everytime i had a question or wasnt sure of something they had all the answers. The sales department as well were super helpful and got a ton of discounts and upgrades for my set of wheels. It wasnt haggle free but it was worth the haggle. The only reason im giving them 4 stars was when I went in to another dealership they offered 1 thing that i think Stevens creek could benefit, they asked if i wanted to take the Car for the night, the fact that i could truly drive and test everything for a full evening would have gotten me sold even quicker on this car, additionally I could have really tested some power on some twists, straight aways, or even how it feels in traffic. All things that i would deal with on the day to day. The other reason for the star was i went for an oil change at a different Subaru with which my warranties and additional coverages would cover and they could find my added coverages so they asked me to pay out of pocket, Stevens creek said it take 30 days for these to be applied but these should be applied right off the lot. If Stevens creek solves this for their other customers than they are set across the board. still will return and loved coming here More
Very prompt service. I came in thinking I might need new brakes since I had almost 50,000 miles on the car. Upon pickup, was told brakes, tires and everything else they c I came in thinking I might need new brakes since I had almost 50,000 miles on the car. Upon pickup, was told brakes, tires and everything else they checked was fine. Great experience. More
I worked with Cedric, service advisor, on my Outback 2011. Gave him a long list of issues on my 12 year old "Coach" and he never complained on the amount of problems. Lovely to work with. 2011. Gave him a long list of issues on my 12 year old "Coach" and he never complained on the amount of problems. Lovely to work with. More