Stevens Creek Subaru

Cedric was very professional, and courteous. All other employees seemed to be as well (opening doors for us etc.). I had a bad experience at Carlson Subaru earlier that morning, so I was not feeling much employees seemed to be as well (opening doors for us etc.). I had a bad experience at Carlson Subaru earlier that morning, so I was not feeling much love for Subaru dealerships. Cedric and the rest of your team changed that for me, I will be recommending Stevens creek to my friends. P.S. I also recommended to SOA That your team train the folks over at Carlson in customer service More

From the first contact to my new car drive-away, the entire experience was friendly, professional and transparent. Everything went smooth throughout the entire process. entire experience was friendly, professional and transparent. Everything went smooth throughout the entire process. More

Beautiful new building! Knowledgeable service advisor. My car was ready when promised. I definitely recommend this dealer! car was ready when promised. I definitely recommend this dealer! More

Great staff, Sahand Moghadasi, was amazing! Made buying my new Subaru Crosstrek a very pleasant experience. I had not bought a new car in over 25 years but Sahand made the process easy, pleasant, and not s my new Subaru Crosstrek a very pleasant experience. I had not bought a new car in over 25 years but Sahand made the process easy, pleasant, and not stressful. Also, Luis Flores, in finance, made that process great! He was very patient, and took the time to explain everything to me and answer all my questions. More

Cedric has a great energy. He was very informative, thorough and helpful. His follow up communication was excellent. Made the visit short and sweet. thorough and helpful. His follow up communication was excellent. Made the visit short and sweet. More

Quick, convenient service appt drop off with a bonus Lyft ride home. Polite rep contacted me as soon as my car was complete. Happy customer! ride home. Polite rep contacted me as soon as my car was complete. Happy customer! More

Always professional and they really listen to your needs. I was going on a trip, I dropped off my car and had special instructions on who to call to pick up my car. The service’s were complete without a p I was going on a trip, I dropped off my car and had special instructions on who to call to pick up my car. The service’s were complete without a problem and I was able to enjoy my vacation because they followed my instructions exactly. Thank you Tyler, you are awesome. The team at Steven’s Creek Subaru is worth the drive! It was nice to see familiar faces post Covid. Thank you for being consistent. More

Easily and consistently worst dealership experiences ever...speaking from dozens of experiences over many years. Most recently, they actually caused damage by another service, neglected my contacts abo ever...speaking from dozens of experiences over many years. Most recently, they actually caused damage by another service, neglected my contacts about following up (eventually forced to escalate to Subaru of America), but would take no responsibility and only tried to charge me for the issues they caused. More

Hamid was very patient as I dragged him through showing me four different models while trying to decide if I was going to purchase another Subaru and if I wanted to stay with a hatchback or move to a sedan me four different models while trying to decide if I was going to purchase another Subaru and if I wanted to stay with a hatchback or move to a sedan model. He knew all the answers to my questions, and he offered helpful and appropriate unsolicited information. More

Although I bought my Forester from Stevens Creek Subaru a year ago, this was my first visit to their service facility, having logged only 6,000 miles during the last year. I've always been somewhat leery o year ago, this was my first visit to their service facility, having logged only 6,000 miles during the last year. I've always been somewhat leery of dealership service departments believing their sole reason for existence was to "upsell" unnecessary services. I can unequivocally state that is not the case with Stevens Creek Subaru. They did exactly what was needed to be done and didn't pressure me to purchase unnecessary services. They even managed to throw in some new wiper blades at NO CHARGE. I'll be back in another 6,000 miles!! More