Stevens Creek Kia
San Jose, CA
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Best car buying experience Knowledgeable sales representative Ash Smooth and awesome deal by Ali The whole transaction was fast, straight to an awesome price. Drove off with t Knowledgeable sales representative Ash Smooth and awesome deal by Ali The whole transaction was fast, straight to an awesome price. Drove off with the car I wanted with full satisfaction! More
Great customer service Had a nice experience with service both customer and quality. It took less than 1 hour to get my car ready to go witch made it great. Had a nice experience with service both customer and quality. It took less than 1 hour to get my car ready to go witch made it great. More
WORST KIA SERVICE CENTER EVER!!!! I took a 2014 kia soul there for a warranty issue, the engine shakes really bad when the car is idleing and in gear with your foot on the brake pedal, I took a 2014 kia soul there for a warranty issue, the engine shakes really bad when the car is idleing and in gear with your foot on the brake pedal, when you take your foot off of the brake pedal the engine rpm rises about 100 rpm and the engine smooths out. Kia's service center even showed me this, they know that there is a problem but B/S me for over a year until the car was out of warranty and then told me that the car was out of warranty and that they were cleaning the case and that it was not going to be looked at anymore. The service manager did nothing but make up lies on why the car shakes and kia backs up all of his B/S. This place is so bad that after one of the services I had to go back to the service center to have them put on a part in the engine compartment that they forgot off. Kia's customers service is just as bad or worse then their maintenance service center all that they do for you is NOTHING. KIA HAS GOT TO BE THE WORST CAR MANUFACTURER EVER. DO YOUR SELF A FAVOR AND STAY AWAY FROM KIA More
Great place to buy a car! I was looking for the new all electric Niro EV and visited several dealerships. All were anxious to show me what they had. At Stevens Creek, Ali and t I was looking for the new all electric Niro EV and visited several dealerships. All were anxious to show me what they had. At Stevens Creek, Ali and the others were very helpful. He in particular was the most knowledgeable of the people I met with. I had lots of questions about the car, chargers, etc. and he patiently answered each one. I bought the car and was very pleased with the business people as well. More
Prompt service and fast completion at reasonable cost. Friendly people who accommodated me immediately, helped me choose the right service plan that met my requirements as well as had cost Friendly people who accommodated me immediately, helped me choose the right service plan that met my requirements as well as had cost More
Truly helpful salespeople! Knowledgeable, easy to understand and engaging. No impatience and no pressure. Ray and Hassan both listened well and helped my clarify what I wanted Knowledgeable, easy to understand and engaging. No impatience and no pressure. Ray and Hassan both listened well and helped my clarify what I wanted. When I figured it out, Ray actually walked up and down the entire lot looking for exactly the right car. He found it and I'm happy. Good guys! More
Great service! Everyone was very friendly and helpful! They explained everything and the report was very thorough! I am very happy with their customer service and th Everyone was very friendly and helpful! They explained everything and the report was very thorough! I am very happy with their customer service and their work on my car! More
Our Car Shopping Experience It was a hazzle free experience with a very helpful salesman (Nick). It didn’t us long to drive home the car we bought. Finance Manager was not pushy It was a hazzle free experience with a very helpful salesman (Nick). It didn’t us long to drive home the car we bought. Finance Manager was not pushy on getting extended warranty.it was a very pleasant experience for us. More
Great customer service I received a return phone call when I left a message. Patricia was very accommodating on service availability, a good listener, polite, and a joy to s I received a return phone call when I left a message. Patricia was very accommodating on service availability, a good listener, polite, and a joy to speak with. It’s so nice when someone takes their time to do a great job at customer service. Lori at the service desk is always pleasant, the team is efficient, and checking out is as easy as checking in. More
Good Place to Buy a Car We appreciated the professional and friendly attitude and behavior of the sales person and of management. We also like the car! Everyone was helpful. We appreciated the professional and friendly attitude and behavior of the sales person and of management. We also like the car! Everyone was helpful. The customer care rates very high. More