Stevens Creek Hyundai
Santa Clara, CA
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Dangerously negligent service We took our Elantra to this dealer twice in 2018, in January and again in June, with a continuous loud noise coming from the front of the car. Both vi We took our Elantra to this dealer twice in 2018, in January and again in June, with a continuous loud noise coming from the front of the car. Both visits they failed to identify the noise, sent us off without addressing the problem. (And this was a loud noise.) We took a trip to the Grand Canyon right after the June visit to Stevens Creek service department. The air conditioning quit in the desert. The noise was the air conditioning ‘s clutch and condenser failing. And this dealer’s service department had failed to identify the problem, not once but twice. Dangerously inattentive service department! More
Hyundai Tuscan Sport 2017 We had a wonderful experience at Stevens Creek Hyundai. We were treated in a very professional manner with courtesy and honesty. We will most definit We had a wonderful experience at Stevens Creek Hyundai. We were treated in a very professional manner with courtesy and honesty. We will most definitely recommend our salesman Linh Mong and this dealership at Stevens Creek Hyundai to all our friends and family if they are looking for recommendations for a new vehicle. More
Excellent Car Leasing Experience I just leased my seventh car with Hyundai and the last five of them with Stevens Creek Hyundai. Soon, I'll lease my 8th Hyundai (for my son) - for sur I just leased my seventh car with Hyundai and the last five of them with Stevens Creek Hyundai. Soon, I'll lease my 8th Hyundai (for my son) - for sure again with Stevens Creek Hyundai. I'm working there with Dave Gill and I'm extremely satisfied with his service. More
Great deal, great service Linh went above and beyond setting me up with my new car. He worked with both my father and I, accommodating our special out of town circumstances. He Linh went above and beyond setting me up with my new car. He worked with both my father and I, accommodating our special out of town circumstances. He got me in right away to purchase the car, and followed up to make sure everything was ok. More
3:50 pm Lihn Ming is very accomodating. He reply right away on my email questions and I did not feel pressured or aggressive in buying a car. Especially when Lihn Ming is very accomodating. He reply right away on my email questions and I did not feel pressured or aggressive in buying a car. Especially when we got in the dealerships office. It was vey calm and good business. He really help us a lot more than we expected More
Great experience This lease experience was the best experience we have ever had. Pricing options were given for us to view, whick includes different mileage options, d This lease experience was the best experience we have ever had. Pricing options were given for us to view, whick includes different mileage options, different down payments, etc. We were given a thorough explanation of the features in the car and all of our questions were answered. We were treated with respect and our requests were handled with ease. Once the car model and pricing were solidified the turnaround time from agreement to driving of the lot, was quick and we were on our way. We will be coming back for our other car needs! Thank you! More
Elantra GT Ernel helped guide me through the process of getting my first car in a professional and friendly way. He was very helpful in explanation and telling m Ernel helped guide me through the process of getting my first car in a professional and friendly way. He was very helpful in explanation and telling me how to best build my credit. More
Stevens Creek Hyundai - online sales - My experience with Stevens Creek Hyundai was for their online sales only - I thought that car buying was supposed to be a confusing, difficult, ha - My experience with Stevens Creek Hyundai was for their online sales only - I thought that car buying was supposed to be a confusing, difficult, haggle-y mess. Linh Hong, in charge of online sales at Stevens Creek Hyundai, was very straightforward about all pricing and options available and was able to complete my purchase quickly and easily. I would definitely recommend the online route over traditional car sales in the future. More
Efficient The dealership was very clean and efficient in helping me with the car that I wanted to buy. Would recommend this place to anyone I know. The dealership was very clean and efficient in helping me with the car that I wanted to buy. Would recommend this place to anyone I know. More
very satisfied I feel I got a very good price and the service I wanted, being transparent, honest, straight-forward communication. I will definatetly consider Hyun I feel I got a very good price and the service I wanted, being transparent, honest, straight-forward communication. I will definatetly consider Hyundai, this salesman, and this dealership in my next auto purchase. More