Stevens Creek BMW
Santa Clara, CA
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Drive Train Malfunction Error Message Drove up from the Monterey Peninsula for a second opinion on a Drive Train Malfunction Error. They did the diagnosis and repair on the same day while Drove up from the Monterey Peninsula for a second opinion on a Drive Train Malfunction Error. They did the diagnosis and repair on the same day while I waited for the vehicle which saved me another trip. My SA, Brian was informative and knowledgeable. More
Very Good experience. i always goes to Steven's Creek BMW for service and i got excellent service all the time. employees are very friendly and supportive. Riccardo Forleo i always goes to Steven's Creek BMW for service and i got excellent service all the time. employees are very friendly and supportive. Riccardo Forleo is my service manager in my last visit and he provided very good service to me. More
All 10's This visit deserves all 10's! My visit with Stevens Creek BMW service department has been the best by far. My service assistant, Justin, was courteo This visit deserves all 10's! My visit with Stevens Creek BMW service department has been the best by far. My service assistant, Justin, was courteous, prompt, and knowledgeable. When I had questions about my service, he answered them either on the phone or would leave voice mail or text asap. I was going to be late to pick up my car and he was happy to wait for me! My loaner was ready when I arrived! Everyone I came in contact with appeared to enjoy their job. The whole overall experience was positive, I would gladly recommend the bmw service department and not hesitate to go again. More
Great experience I usually complain because I live in Morgan Hill and have to travel to San Jose or Santa Clara for my BMW service. Then I am stuck in traffic on the w I usually complain because I live in Morgan Hill and have to travel to San Jose or Santa Clara for my BMW service. Then I am stuck in traffic on the way back all for an oil change. However I checked in with Cal and he promised to have me out by 2:00 or before horrendous traffic. He came through and had my car all washed and ready to go. Great service! More
Top notch! My service advisor was very knowledgeable and friendly. I'll recommend BMW Stevens Creek to my friends and coworker with BMW. Thank you to all the S My service advisor was very knowledgeable and friendly. I'll recommend BMW Stevens Creek to my friends and coworker with BMW. Thank you to all the Service staff! More
Very Very good experience on my first service My First Visit to BMW, Steven's Creek has been excellent one. Kudo's to Tyler LEM, he is very knowledgeable and honest, a trust worthy guy. My First Visit to BMW, Steven's Creek has been excellent one. Kudo's to Tyler LEM, he is very knowledgeable and honest, a trust worthy guy. More
Excellent Experience at the Service Center This review is only for the Service Center: Just had another service appointment with Jeff Jones for my X5. Excellent experience overall! Jeff is a g This review is only for the Service Center: Just had another service appointment with Jeff Jones for my X5. Excellent experience overall! Jeff is a great service advisor. My car was done and ready ahead of schedule. I would definitely highly recommend this Service Center location to other ones. More
Bought a new 330i with BMW Stevens Creek I worked with T. J Singh.He was very kind and helpful to find the perfect match for the car in budget. It was easy and service was very good. Excelle I worked with T. J Singh.He was very kind and helpful to find the perfect match for the car in budget. It was easy and service was very good. Excellent experience and would definitely recommend other for purchase. More
Excellent service and response My recent experience with the Stevens Creek BMW was very comforting. Assessment of the problem , resolution and overall response was excellent .I rec My recent experience with the Stevens Creek BMW was very comforting. Assessment of the problem , resolution and overall response was excellent .I recommend this place for any BMW services. More
Excellent customer service! Bought my new 3 series, thanks Manny for hekping me find my favorite car, he’ Very kind, expert and honest. I definitely recomend this place to all m Bought my new 3 series, thanks Manny for hekping me find my favorite car, he’ Very kind, expert and honest. I definitely recomend this place to all my friends and families! More