Stevens Creek BMW
Santa Clara, CA
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Jojo was our salesperson. She was able to communicate with us very efficient and effectively. No sales xx that goes back and forth; no "can you promise me you'll get the car She was able to communicate with us very efficient and effectively. No sales xx that goes back and forth; no "can you promise me you'll get the car today". Straight-up out-to-door price that no one in bay area can beat. When we went to the financial department, the financial manager was trying to add up the price because of the "DMV fee" that was different than Jojo's iPad. Jojo was able to come in and save the day, so that we still had the original price that we negotiated. Very happy with our car. Definitely going to recommend our salesperson Jojo. More
I was very happy with Mansour and the team that helped me purchase my leased 2021 suv BMW . THANK YOU FOR ALL YEARS THAT I'VE BEEN WORKING WITH YOU. SYLVIA FRIEDMAN purchase my leased 2021 suv BMW . THANK YOU FOR ALL YEARS THAT I'VE BEEN WORKING WITH YOU. SYLVIA FRIEDMAN More
I was in the market for a small/midsize suv and from the very first interaction with an employee, I knew this was a different kind of experience. There was never any pressure, just trying to understand what very first interaction with an employee, I knew this was a different kind of experience. There was never any pressure, just trying to understand what I was looking for. Lots of detail in their answers and weeks of patience as I sorted out my needs. They gave me a spectacular deal on the car and the positive experiences persisted throughout the finance office, which is typically where things go bad. Overall, a special experience. More
Excellent service and they made the process very easy to purchase a car. I appreciated their transparency and desire to assist with my questions. I will buy there again the next time I am searching for a ca purchase a car. I appreciated their transparency and desire to assist with my questions. I will buy there again the next time I am searching for a car. More
This was a terrible experience. The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually t The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually tried to upsell me on everything. Worst of all, I don’t think my sales person (TJ Singh) even knew my name. They were extremely slow to responding and absolutely horrible to work with. They refused to budge on price. They promised vehicle repairs but never did them. It was a disaster. I would never buy from them again and recommend that you don’t either. More
I had to call 3x to inquire about a vehicle I saw online. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. More
Thank you very much for making the purchase of my 2021 X5 xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in pe xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in perfect condition inside and out, and the price was fair. Kudos to Prac Kafle for making this happen. More