Stevens Creek BMW

Amazing Service! Staff at SCBMW are very accommodating and make you feel very relaxed. Very friendly atmosphere and they take their time to make sure you make a great Staff at SCBMW are very accommodating and make you feel very relaxed. Very friendly atmosphere and they take their time to make sure you make a great decision buying your new car. More

Great Sales team Stevens Creek has a top notch sales team including TJ Singh, Kamran and Noor. They provide highly professional sales experience that you may not find Stevens Creek has a top notch sales team including TJ Singh, Kamran and Noor. They provide highly professional sales experience that you may not find elsewhere. Highly recommended. This is my second car that I got from BMW through TJ Singh, and overall my 4rth BMW. More

Great experience! Went to Stevens Creek BMW yesterday afternoon to try a new 540i and 550i BMW. My lease on 535i is about to expire in 3 month. I was given courtesy and Went to Stevens Creek BMW yesterday afternoon to try a new 540i and 550i BMW. My lease on 535i is about to expire in 3 month. I was given courtesy and respect by used car manager and he recommended a great salesman, who take care of me. He let me test drive the new car, politely and very professional pointed on new features, explain advantages of new car in comparison to my old one and then, very quickly ran the numbers to show me a cost to lease a new car. When i reviewed the numbers he recommended to check the same model car, but with more options and slightly different color. I did and fell in love with it. He structured the deal to my satisfaction, got approval from the manager and we shake hands. Immediately, after deal on new car was done, they review my old car accepted it as lease return, processed all paperwork in 30 minutes and i was on the way home in new car!!! What a great experience and good "bunch" of highly professional people !!! More

TJ singh and noor were great Very good experience. will probably come back for more business in future. Everyone is very dedicated and helpful. I love my new car . Thank you Very good experience. will probably come back for more business in future. Everyone is very dedicated and helpful. I love my new car . Thank you More

Best experience ever Manuel Gouveia is an excellent client advisor he was so helpful, hi was a blessing for us, he goes far and beyond, he was so professional it made all Manuel Gouveia is an excellent client advisor he was so helpful, hi was a blessing for us, he goes far and beyond, he was so professional it made all the process a breeze, I definitely recommend this places, for my was the best experience I had, i definitely recommend Stevens Creek Bmw, thank you Manuel for all you help and treating us like family More

The worst customer service in the country I am a BMW customer for the last 15 years, happy and loyal. I have lived in four states and always had my vehicles serviced at local BMW dealerships. I am a BMW customer for the last 15 years, happy and loyal. I have lived in four states and always had my vehicles serviced at local BMW dealerships. I have to say customer service here is the worst in the country. After moving to San Jose, I have been here a few times for routine services and other recalls. The experience was horrible everytime. Staff (cashier, parts and accessories, and service rep) at Steven Creek BMW need serious customer service training, from the language they use to the attitude. They don't represent the BMW brand an what it stands for. More

Great Experience. No Pressure. I knew what I wanted. Walked in and worked with Brian Bader, a client advisor. What a great experience. He was fun, knowledgeable, easy going and high I knew what I wanted. Walked in and worked with Brian Bader, a client advisor. What a great experience. He was fun, knowledgeable, easy going and highly professional. Test drove two models and I was ready to sign. I mentioned that I had gone through my company's PerkSpot and what cost I could get the car for. Without any fuss, Brian was more than happy to take the deal to the sales manager and meet the price. No haggling. No nonsense. It was a fast and easy car purchase. In addition, I have contacted Brian a couple times since I took possession of my car and he has responded immediately, willing to go out of his way to help me. The car is exquisite and the whole process was stress free. I give Brian 10 stars! More

Great service The salesman and finance service are super helpful. Very nice attitude. Always thinking from customer POV and always try to help! Thanks for all the h The salesman and finance service are super helpful. Very nice attitude. Always thinking from customer POV and always try to help! Thanks for all the help! More

Thanks for staying until 10:45 pm, Alec! I called Alec at 7pm on a Friday night re: a newly listed 2015 428 convertible. It was so new it hadn't been cleaned yet. He offered to have it detail I called Alec at 7pm on a Friday night re: a newly listed 2015 428 convertible. It was so new it hadn't been cleaned yet. He offered to have it detailed so I could test drive it that night. They close at 9pm, but he was very patient during the test drive, pointing out features of the car, etc. By the time all the paperwork was finished, and payment was made, it was 10:30. Alec still stayed to point out more features of the car, and helped me input a bunch of info into the Navigation system. Thanks so much for his patience! The car is exquisite!! More

Fast and easy car purshase, low key and friendly...nice Purchased a certified 328i. Our sales advisor, Alex Chui was great. Fastest and easiest car purchase ever, thanks to Alex. Contacted Alex after shoppi Purchased a certified 328i. Our sales advisor, Alex Chui was great. Fastest and easiest car purchase ever, thanks to Alex. Contacted Alex after shopping the Stevens Creek internet listings for the year and model I wanted. Alex was super fast in responding to my emails and text messages. Came in for a test drive and Alex took us through the process with no pressure, just fast and easy. More