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Stevens Creek BMW
Santa Clara, CA
662 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 662 reviews
November 15, 2020
Purchased an X3 CPO, Fadi Ghabayen the sale specialist made the experience great, the sale process was done fast and with ease. The staff are friendly and professional, highly recommend this dealership. made the experience great, the sale process was done fast and with ease. The staff are friendly and professional, highly recommend this dealership. More
by rz
Employees Worked With
Fadi Ghabayen
November 13, 2020
Very nice staff and always willing to work with you. My advisor, Rocky, is very nice, personable and always available to show you around to look for perfect car advisor, Rocky, is very nice, personable and always available to show you around to look for perfect car More
by Aurbina
Employees Worked With
Rocky
November 13, 2020
I originally brought my 2012 bmw 328 in for a problem with the engine. After inspecting the car, I was told the repair would be over $11,000. I asked to talk to sales to see if I could make a deal. Ve with the engine. After inspecting the car, I was told the repair would be over $11,000. I asked to talk to sales to see if I could make a deal. Very quickly I was put in touch with Fadi Ghabayen who showed us some lease cars on the lot and a deal was made. He was very professional and listened to our financial situation and worked out a satisfactory deal . It was a good experience. More
by thedad
Employees Worked With
Fadi Ghabayen and Kristen ? in service
November 01, 2020
Great service. Like working with mr. Haroon he called several times and helped answer all my questions. I would recommend hi to friends. He was the best several times and helped answer all my questions. I would recommend hi to friends. He was the best More
by Christine Herzog
Employees Worked With
Kamran Haroon
October 29, 2020
Fast customer service. Great reception. I called due to an urgency, and was able to get into the BMW service on the spot. Advisor is knowledgeable and detailed with the diagnosis of the issues with my vehi an urgency, and was able to get into the BMW service on the spot. Advisor is knowledgeable and detailed with the diagnosis of the issues with my vehicle. He was friendly & helpful. More
by Feather
Employees Worked With
Hieu Ban
October 27, 2020
We purchased our car through Alec Kisin who was really helpful and he gave us an excellent deal. Highly recommend this dealership. Everything was handled on time, helpful and he gave us an excellent deal. Highly recommend this dealership. Everything was handled on time, More
by sofalvigy
Employees Worked With
Alec Kisin
October 18, 2020
I purchased a BMW X3 from Steven's creek a couple of weeks back. Overall experience was pretty positive. The process was straightforward and the dealers were eager to negotiate a good deal and answer al weeks back. Overall experience was pretty positive. The process was straightforward and the dealers were eager to negotiate a good deal and answer all questions I had. Special shoutout to Ryan Victor who has been very helpful with helping me understand the car and the initial services. Very approachable on the phone and friendly and knows his cars. Only small nitpicking I have is that the interest level from the dealership was pretty low initially when it seemed like I was there to just explore the cars, only once I finalized the BMW X3 did the interest go up. More
by Amitoz Singh
Employees Worked With
Ryan Victor
October 15, 2020
Sales process was smooth. Just that the description for the vehicle from the website was off a little bit. Two of the packages that I wanted were not in the actual vehicle. A little bit disappointed on t the vehicle from the website was off a little bit. Two of the packages that I wanted were not in the actual vehicle. A little bit disappointed on that. More
by ringolaw
Employees Worked With
Michael
October 06, 2020
First class experience throughout the process. Everyone I worked with was courteous, customer focused, and transparent! I look forward to doing more business with Fadi and team in the future. worked with was courteous, customer focused, and transparent! I look forward to doing more business with Fadi and team in the future. More
by greglorenz
Employees Worked With
Fadi Ghabayen
September 23, 2020
Everything was handled very professionally at the dealership by all parties involved...sales through the processing of documents. My only complaint is that the owners manuals were missing and nonrec dealership by all parties involved...sales through the processing of documents. My only complaint is that the owners manuals were missing and nonrecoverable. Having to personally order them from manufacturer has delayed understanding of onboard systems. This condition should have been disclosed! More
by sverige41
Employees Worked With
Ron Ryan
