Stevens Creek BMW

I am so happy with my 2018 BMW. Saul was wonderful so polite so willing to help me understand how the car worked show me the features took his time. if he didn't have the technica Saul was wonderful so polite so willing to help me understand how the car worked show me the features took his time. if he didn't have the technical answer he called in his colleague Viet to help. Great tag team. Asked about getting paint for some dings you took care of it. I keep asking questions about the technology and still both Saul and Viet are more than willing to help. More

Very knowledgeable, very efficient and very nice staff. Car is also very nice and fancy. Car is also very nice and fancy. More

Alex help me a lot About the cars 330 E from the Credit to finance to maintenance and service maintenance. Some issues he have a answer right away. to finance to maintenance and service maintenance. Some issues he have a answer right away. More

Very friendly and so exellent explanation . Provides good information about the vehicle. Deals well in terms of price Provides good information about the vehicle. Deals well in terms of price More

Great customer service i highly recommend. I would def be buying here again. They do not push you to purchase I would def be buying here again. They do not push you to purchase More

We bought our very first BMW from them and had a fairly good experience working through the pricing with Ahmed. But we were given a dirty car, which didn't fully realize until after we drove away. More tha good experience working through the pricing with Ahmed. But we were given a dirty car, which didn't fully realize until after we drove away. More than dirty, the car was parked under a tree on their lot and we noticed tree sap droplets all over the car not long after we left. Also, there was a thin film of dirt inside the windshield. Also, when the light hit the windshield just right, we could clearly see a large circle suction cup mark from the manufacturing. What's frustrating about this too was that the finance manager told me the car was "being detailed" while we were doing the paperwork. Unfortunately we were leaving town with the car and couldn't turn around to go back. I sent them a note about this and never heard back. Now we are left to have the sap removed and the car properly cleaned out of our own pocket. From reading other reviews, this is not up to standard, so it's either an oversight this one time or they didn't feel the need to clean the car or protect it from the tree for some other reason. We bought a 3-series so maybe it wasn't as high a priority as people buying more fancy models. Either way, we love the car but didn't love getting a new but dirty and sappy car. More

I only came in for a test drive I wasn't even taking seriously, but ended up with a BEAUTIFUL 2024 X3 that could not be happier with. Virguilio was amazing. Right from the start of the test drive, h seriously, but ended up with a BEAUTIFUL 2024 X3 that could not be happier with. Virguilio was amazing. Right from the start of the test drive, he was attentive to what I was looking for, answered all my questions, and if he didn't have an answer, he went to find it. THAT is invaluable. He was personable, knowledgeable, and passionate about what he was doing. He communicated terms and details with me clearly and effectively. Used communication methods that I preferred when they were best suited for my availability (calls when I could take them, messages when I couldn't pick up a call). The dealership was beautiful and clean. Everyone was nice and attentive. The process itself was super quick. I was so happy with the experience, I referred a friend of mine to Virgil, and not even a week after ownership of my X3, my friend picked up an iX! I would not refer a friend to someone that I didn't believe would be reputable and professional. This is 100% the dealership to choose, and Virgil is one to go to. More

Excellent dealership, with lots of vehicles to choose from. Sales representative knowledgeable, honest, treated client with respect and helpful in selecting cars and facilitating pricing agreements. from. Sales representative knowledgeable, honest, treated client with respect and helpful in selecting cars and facilitating pricing agreements. More

Good deals and quick service. Bought new X3 M40i at great price. In and out of dealership in 2 hours. Bought new X3 M40i at great price. In and out of dealership in 2 hours. More