Stevens Creek BMW
Santa Clara, CA
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I recently leased a new car with the help of Mansour Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was pat Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was patient and knowledgeable. During my first visit, he guided me through a test drive and walked me through different options that matched my needs. When I finally made up my mind, his efforts to work with me on the price made a big difference. In the end, I got the car I wanted, and I appreciate his help in making it happen. If you’re looking for someone who will stay engaged through the buying process, I’d recommend reaching out to Mansour. More
I recently leased an i4 from this dealership and the whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate com whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate compared to what was being offered by BMW FS. They told me that the higher rate is the current rate but when I went back home, it was lower and would make a material difference in the payment per month. I confronted them the next day and they weren’t willing to do anything about it. I have yet to contact BMW FS to complain and see what happens. They also somehow managed to lease me a loaner car. I had signed all the paperwork when they realized their mistake. My wife had gone home after signing the paperwork and she had to come back. Since it became so late, they couldn’t finish detailing so I had to come next day where I had to wait for 4 hours. More