
Stevens Creek BMW
Santa Clara, CA
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I’ve purchased my last two cars from Stevens Creek BMW, and I couldn’t be happier with the service I’ve received—especially from Fred Khosraviani in the Sales Department. Fred has been incredibly helpful, and I couldn’t be happier with the service I’ve received—especially from Fred Khosraviani in the Sales Department. Fred has been incredibly helpful, knowledgeable, and accommodating throughout the entire process both times. He made what could be a stressful experience feel seamless and enjoyable by understanding what I'm looking for, and providing honest recommendations, and ensuring I got the best deal possible. Fred’s attention to detail and excellent customer service are second to none. I highly recommend reaching out to Fred if you're looking to buy a car. He’ll go above and beyond. More
The entire buying process went very smoothly. I just needed to request a couple of extras to be removed from the invoice that appear to be default additions. TJ, my Sales Manager, went above an I just needed to request a couple of extras to be removed from the invoice that appear to be default additions. TJ, my Sales Manager, went above and beyond for me. I love that they have BMW Geniuses to help buyers get familiarized with the functions and features of the car. More
I've always said that it's the people who represents the company. I had an excellent experience at Stevens Creek BMW with both the sales associate and the Genius, who explains to you in detail on how to set company. I had an excellent experience at Stevens Creek BMW with both the sales associate and the Genius, who explains to you in detail on how to set up and how-to's in operating the BMW. My sales associate was Ron Ryan. We had a good rapport within minutes of his greeting. He has a dry humor and most important not pushy throughout the transaction. As a matter of fact, the vehicle I was interested in had no gas and he ask if I could come back the next day. It was late in the day and he told me there wasn't a porter around to fill the gas tank. I actually had to tell him I would purchase the vehicle that night if I like it after a test drive. I told Ron what I was willing to pay and within minutes it was a done deal. The 2nd person I dealt with was Viet Hoang, who was the Genius. He spent the time with me in setting up the app for the vehicle and explained in detail a portion of the many facets in operating the new vehicle. There's so much to learn that I will have to go back to see the Genius and it would be a pleasure to work with Viet again. I met up with Ron again and he wanted me to be sure that everything was in perfect condition before I drove off the dealership. The professionalism and quality of service from Ron and Viet was impeccable. Five star rating for Stevens Creek BMW. More
Kamran Haroon was an amazing salesman. I'd highly recommend him, he made the whole experience a pleasure from the moment he introduced himself to the moment he handed over the keys to us. I'd highly recommend him, he made the whole experience a pleasure from the moment he introduced himself to the moment he handed over the keys to us. We love our new BMW X3 More