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Stevens Creek BMW

Santa Clara, CA

Overview
Reviews
Vehicles
4.5
662 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 662 reviews

June 30, 2021

Went in with only a slight idea of what we wanted. Kamran immediately knew which would be the right car for us, and gave us a great deal. More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran Haroon
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Jul 20, 2021 -

Stevens Creek BMW responded

Dj, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2021

The experience was really really really really really really really really really really really really tremendous. Jonathon is an outstanding sales associate. I will recommend all my friends by BMW’s fro More

by theo38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Jul 20, 2021 -

Stevens Creek BMW responded

Theo38, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevens Creek BMW! We hope you have a great day!

June 13, 2021

I liked that they gave me a good deal. They were up for a good negotiation. Only thing is they should make consumers aware about the wear n tear and maintenance packages upfront and not later. More

by Kailash Kumar Chakravarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Puru Saini, Livia Duval
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Jul 20, 2021 -

Stevens Creek BMW responded

Hello Kailash Kumar Chakravarty, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2021

I got my X2 with Alec and Lidia from financial department. They both very professional, extremely friendly and easy to work with. Thank you for a great serviced. More

by THOMAS_SFO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec and Lidia
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Jul 20, 2021 -

Stevens Creek BMW responded

Thomas_sfo, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! We hope to be of service to you again in the future. Best wishes, Stevens Creek BMW

June 03, 2021

do not take your car here. they will continue to harass you with phone calls, email and snail mail RELENTLESSLYeven after callung emailing to be taken off database More

by disgruntled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
craig hausenstein
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Jul 20, 2021 -

Stevens Creek BMW responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Jul 20, 2021 -

disgruntled responded

yeah i’ll believe that when i see it. i was still getting stuff from your customer service dept w your sales mgrs name on it. why did it take you 3months to respond to this. there is NO WAY that you are on top of ANYTHING

May 31, 2021

Expert members.Quick replyFriendly service I have been Expert members. Quick reply Friendly service I have been there on Sunday at 2:30pm and they stayed after their working hours to complete my applic More

by Afshin Asadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour
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Jul 20, 2021 -

Stevens Creek BMW responded

Afshin Asadi, we are so happy to read such a great review about Stevens Creek BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2021

Puru was a huge help during my purchase of 2021 x3. Professional service. Price is reasonable. Everything was smooth for the purchase. Recommend to come here for a new BMW purchase. More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Puru
Report | Print
Jul 20, 2021 -

Stevens Creek BMW responded

Hi Jerry, thank you so much for your positive comments about Stevens Creek BMW! We hope to be of service to you again in the future. Best wishes, Stevens Creek BMW

May 03, 2021

Great Courteous People and very professional and seamless process. Finance department was great as well. I would definitely consider this dealership with my next BMW. More

by Furat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Zareasadabadi
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Jul 20, 2021 -

Stevens Creek BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Stevens Creek BMW

April 28, 2021

The best price never in bay area！！I got my m340i with Johnathan. He is really nice guy, He give the best offer to me to get me dream car！！ More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Jul 20, 2021 -

Stevens Creek BMW responded

David, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 28, 2021

Alec was a huge help during the purchase of my 2020 X1. He was extremely attentive and easy to work with through the purchase process. More

by jrw125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Report | Print
Jul 20, 2021 -

Stevens Creek BMW responded

Jrw125, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. We look forward to your next visit! Take care!

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