Stevens Creek BMW
Santa Clara, CA
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It’s a crazy time to buy a car as supply is so limited but Michael at Stevens Creek BMW made the process so easy. Everyone we dealt with was knowledgeable and friendly. Highly recommend! but Michael at Stevens Creek BMW made the process so easy. Everyone we dealt with was knowledgeable and friendly. Highly recommend! More
Terrible experience. On the freeway, msg came on showing low tirepressure on front right tire of car. Called dealer/service. was about 5:00. Requested advice on what to do; i.e., bring car by before close f low tirepressure on front right tire of car. Called dealer/service. was about 5:00. Requested advice on what to do; i.e., bring car by before close for quick look or should bring home. Rude /insensitive rep answered. Put me in voicemail. Called back. Wouldn't pick up. Called again, wouldn't pick up. Called sales; they picked up; asked for help. Transferred back to service. Didn't pick up. Called again, asked don't put me on hold. Was put on hold. Near tears now. Finally got rep. He argued with me; said he didn't have time; cut me off. Came home; flat tire on 2020 750ix. Tried to make appointment over internet. Couldn't get appointment on their system until December 30th. Given up for the night. This is the worst nightmare I've ever had. Expensive car sitting outside with flat tire; and no assistance from local dealership. More
My experience was good. I walked in and got to test drive my vehicle and everything went smoothly. Kamran was doing an excellent job in keeping me updated on when my vehicle would be ready for pick up. my vehicle and everything went smoothly. Kamran was doing an excellent job in keeping me updated on when my vehicle would be ready for pick up. More
My experience was quick and easy. I had to be some where so They also made room for me to get done much more quicker. The car dealer Mr Kamran helped me through out the process to make sure that I get the c so They also made room for me to get done much more quicker. The car dealer Mr Kamran helped me through out the process to make sure that I get the car that I want within my timeframe. More