
Stevens Creek BMW
Santa Clara, CA
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Great experience with the dealership. Alec and the finance team help us a ton and being really flexible with working time to accommodate my hours. Great conversation, attention to details Alec and the finance team help us a ton and being really flexible with working time to accommodate my hours. Great conversation, attention to details, super responsive. We were able to find our ideal car quickly. Couldn't be happier with the team. More
I recently purchased X3 2023; This is the 2nd BMW I've bought from stevens creek. They have excellent customer service, a great showroom, and friendly staff. Alec was the salesman who helped us. He's bought from stevens creek. They have excellent customer service, a great showroom, and friendly staff. Alec was the salesman who helped us. He's accommodating, courteous and willing to go the extra mile for his clients. I highly recommend you see Alec if you're looking for BMW. I have never seen someone go above and beyond for their customer and fulfil each need smoothly. More
We came in like 5pm and their receptionist told us to have a seat and somebody will help us. He checked on us twice and said somebody will be with us shortly. It’s almost 9pm and still nobody came to ass have a seat and somebody will help us. He checked on us twice and said somebody will be with us shortly. It’s almost 9pm and still nobody came to assist us. Then, they told us they will going to close soon and some of their staff went home already. We’re so disappointed that we waited for nothing. Then, we came back Monday and they recognized that we we waited long in their lobby. Louis Nguyen assisted us in buying my car. He is very patient, professional and explained well everything about the car. The process went smoothly and not too much stress for us dealing with buying a car. More