Stevens Creek BMW

Great personal service. Mike Spanton was my sales rep now for the second time and both experiences were great. The rest of the staff were friendly and accommodating Mike Spanton was my sales rep now for the second time and both experiences were great. The rest of the staff were friendly and accommodating More

This dealership has far more cars to choose from than any other one among the area. I bought a CPO car from them and the car was of reasonable price and in a good condition(so far). Although waiting time at other one among the area. I bought a CPO car from them and the car was of reasonable price and in a good condition(so far). Although waiting time at the dealership was quite long, their overall service is fairly good. More

Bought vehicle, they lag on DMV paperwork, i know this cause i called the dmv and was never processed. Never gonna buy from them. Once you buy from them they never follow up and regards to my title and re cause i called the dmv and was never processed. Never gonna buy from them. Once you buy from them they never follow up and regards to my title and registration i called numerous time and i never once received a call back. Good luck to all you people that buys from them. Very unprofessional!! More

Wonderful team of people who are invested in customer satisfaction. I would buy cars from them again and again—great experience. I only wish they had given me a fancy key ring after I bought my car! satisfaction. I would buy cars from them again and again—great experience. I only wish they had given me a fancy key ring after I bought my car! More

Overall it was a great experience. TJ was really good with the service he provided. with the service he provided. More

The car selection was good considering the low availability of certain cars right now. The salesman, Jonathan Ngo, was very pleasant and efficient. availability of certain cars right now. The salesman, Jonathan Ngo, was very pleasant and efficient. More

Finding the car was easy, the process to get the car took a while but I understood bc there were others there getting cars as well. I was happy to wrap up the process after getting called into the finance of a while but I understood bc there were others there getting cars as well. I was happy to wrap up the process after getting called into the finance office. More

One of the best experiences we had buying at Stevens Creek BMW. The Staff was very supportive and answered all our questions patiently we had. I would highly recommend stopping by here when you all plan Creek BMW. The Staff was very supportive and answered all our questions patiently we had. I would highly recommend stopping by here when you all plan to buy your next car More

BMW Stevens Creek provided horrible service and was discriminated against me. I am a long-time car buyer of BMW along with my family. The X4 I was initially interested in ended up getting sideswiped o discriminated against me. I am a long-time car buyer of BMW along with my family. The X4 I was initially interested in ended up getting sideswiped overnight. Finding another vehicle this one being a 2022 X4. The website was offering 1.9% on all brand new cars. However, they refused to offer this to me and started ignoring my calls and emails. I have amazing credit and have not been offered 1.9% even when it's not being offered on promotion. Prac the salesman kept pushing me to other people and wouldn't answer any concerns I had regarding the trade-in value of my car well. I get a text almost a week later stating the car was sold! I call the sales manager Elizabeth who has no manners at all trying to get an explanation for my service and the only thing she could say was I wasn't happy with the trade-in value when in fact all my emails, calls, and texts state the 1.9% and questions regarding the trade-in. I could only assume someone much older than me came in wanting the car and got screwed over not going on the website first seeing the promotion. Stevens Creek BMW completely discriminated against me and I'll never buy another car from them again. Prac was always my salesman at this dealership but this is so disappointing. I don’t know if Elizabeth is new however, I have never been treated so poorly before. More