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Stevens Creek BMW

Santa Clara, CA

4.5
662 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 662 reviews

July 11, 2022

The staff was friendly, courteous and very helpful. Even after our long drive down from Clovis. More

by onebigjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter and Kevin
Jul 12, 2022 -

Stevens Creek BMW responded

Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

July 08, 2022

I have spent two days trying to buy a car from this dealership. Getting a return email, text, or call back is nearly impossible. I have bought many cars over the years and have never had such a lack of More

by Peter
Customer Service
Price
Recommend Dealer
No
Employees Worked With
TJ Singh
Jul 14, 2022 -

Stevens Creek BMW responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (800) 298-1501 so we can work towards a resolution. We look forward to hearing from you.

Jul 14, 2022 -

Peter responded

I think it’s funny that this ‘canned response’ is used for virtually every negative review that this dealership receives.

June 15, 2022

My third vehicle from Stevens Creek BMW and Rocky was of great assistance throughout the entire process . . . he wouldn't be denied by Covid -supply chain issues and delivered a truly great vehicle. More

by tpond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Karimi
Jun 17, 2022 -

Stevens Creek BMW responded

Hi Tpond, we are very happy to have provided you with such a positive experience!

June 09, 2022

This is the 2nd BMW I’ve bought from stevens creek. They have great customer service, great showroom, and friendly staff. Mansour was the salesman who helped us. He’s very helpful, courteous and willin More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Zare
Jun 15, 2022 -

Stevens Creek BMW responded

Mn, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2022

Uno was super helpful throughout the entire process of purchasing our vehicle. Thank you so much! More

by hjang1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uno Unenburen
Jun 09, 2022 -

Stevens Creek BMW responded

Hjang1230, we are glad we could help!

May 23, 2022

Armin J was helping me to find my new car. He is so patient and knowledgeable he helped me to design my new car the way I wanted. I am so happy and satisfied. Many thanks to ARMIN J More

by fards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Javidi
May 27, 2022 -

Stevens Creek BMW responded

Fards, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

I sold my 2018 BMW i3 to Stevens Creek BMW on 4-4-2022. My contact was Steven Fijak. Steven was outstanding in every way. He made this a simple and fast transaction. The price paid was higher than Carv More

by Carfour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fijak
Apr 14, 2022 -

Stevens Creek BMW responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2022

I have purchased a BMW at this dealership (good experience) and service 2 BMW's there (not satisfied). The last service experience was a nightmare. The advisor did not respect my time and did not c More

by BMWfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Apr 09, 2022 -

Stevens Creek BMW responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (800) 298-1501 to speak to our manager directly.

March 29, 2022

This is my 4th car purchased through Stevens Creek BMW. Rocky in sales is a true professional and my new car was delivered exactly as ordered and ahead of schedule. Good experience overall. More

by Jason G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Apr 02, 2022 -

Stevens Creek BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2022

Johnathan Ngo handled our case with extreme profession. We got a bit complicated case. Johnathan dealt with all the troubles and made our experience smooth and easy. This is simply the best dealer I have More

by T L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Ngo
Mar 30, 2022 -

Stevens Creek BMW responded

Hi T L, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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