
Stevens Creek BMW
Santa Clara, CA
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Everyone we interacted with was helpful, friendly, and polite, Financial negotiations were smooth and comfortable. Absolutely no high pressure. Our trade-in and purchase of a new i4 were unexpectedly ha polite, Financial negotiations were smooth and comfortable. Absolutely no high pressure. Our trade-in and purchase of a new i4 were unexpectedly handled with no difficulty. And our salesman, Lazaro, guided us every through every step from first contact to delivery several days later. More
We got ripped off with optional services while buying CPO BMW X3- Scheduled Maintenance program and extended warranty Services from this dealer. Even after cancelling the Extended warranty services within 2 BMW X3- Scheduled Maintenance program and extended warranty Services from this dealer. Even after cancelling the Extended warranty services within 2 days of the purchase (been 5 months since the purchase), I have received pro-rated refund and not the complete refund. More
The purchasing transaction at Stevens Creek BMW was the fastest I have ever experienced among so many luxury car dealers I have visited over the years. The experience was one of the most pleasant too. I ha fastest I have ever experienced among so many luxury car dealers I have visited over the years. The experience was one of the most pleasant too. I had to drive for more than an hour from where I live to get to this dealer but it was very well worth the time. More
My experience with the people at Stevens creek BMW had been great. Both the individuals that I fallen with in sales and the finance were really helpful and never tried to up sell. I would highly recommen been great. Both the individuals that I fallen with in sales and the finance were really helpful and never tried to up sell. I would highly recommend this dealership More