Stevens Creek BMW
Santa Clara, CA
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Alec Kisin, the sales rep there, was the best. 10/10 rating. He is knowledgeable and never pushy. Asked the right questions and very attentive and professional. The experience with Alec and the d 10/10 rating. He is knowledgeable and never pushy. Asked the right questions and very attentive and professional. The experience with Alec and the dealership was wonderful 10/10. More
I have been buying or leasing BMW’s from the Stevens Creek BMW dealership for nearly 20 years. It has always been an excellent experience for me… specifically in terms of customer service and car servic Creek BMW dealership for nearly 20 years. It has always been an excellent experience for me… specifically in terms of customer service and car service: More
We had a great experience in dealing with the sales and finance staff of Stevens Creek BMW. The dealership had the greatest number of used vehicles to consider that were of the type and year we desired. finance staff of Stevens Creek BMW. The dealership had the greatest number of used vehicles to consider that were of the type and year we desired. Alec Kisin was attentive and knowledgeable in our effort to buy a used vehicle that was located on the sales lot; and he was patient with our back-and-forth investigation from several choices. The auto dealer's website was thorough and easily accessible; and Ben Pun provided us with valuable information to make the process understandable so that we could make informed decisions concerning the various alternative packages available (both as to financial and car-related amenities such as Perma-Plate). All in all, we had a very positive experience, and would recommend Alec Kisin and Stevens Creek BMW to anyone. More
Armando robles Is a genuinely kind and conscientious professional. I was late for work this morning around 6:30 AM due to a flat tire. He went above and beyond the call of duty to help me by repairing t professional. I was late for work this morning around 6:30 AM due to a flat tire. He went above and beyond the call of duty to help me by repairing the tire. He was super. More
We were toying with the idea of a new vehicle. Stopped by the dealer to take a look at what was on the lot after all the supply chain issues all the auto manufacturers were experiencing. The sale Stopped by the dealer to take a look at what was on the lot after all the supply chain issues all the auto manufacturers were experiencing. The sales staff were very busy but a manager was courteous and answered my questions regarding certain vehicles we were interested in. A sales person was able to help us and take us for test drives of vehicles we were interested in. We test drove a handful of vehicles so it took some time. The cars and features were explained well and we found one we liked. The sales staff got our deal put together and into the finance office pretty quick. The finance manager explained the terms and details very well and got us out of the dealership to experience our new car. Overall our time at Stevens Creek BMW was pleasant and we felt like we had a team behind our purchase experience...Thank you Prac, Jim and Fadi for making us feel like family and making the whole buying experience enjoyable! Will be coming back for that M3! Lol! More
3 months ago we spent 25k on a 2017 RAV4. A few weeks ago the paint started bubbling and chipping on the fender after I was given a clean car fax. I contacted the dealer and asked them what t A few weeks ago the paint started bubbling and chipping on the fender after I was given a clean car fax. I contacted the dealer and asked them what they can do to help as there was obviously damage to the fender and was not repaired correctly. They said they would do not do anything to help. I will not be using them in the future and I suggest you don’t either. More