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Stevens Creek BMW

Santa Clara, CA

4.5
662 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 662 reviews

January 31, 2023

Excellent experience with the dealership. They were very helpfull and answered all the questions we had about the car. More

by Saif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Singh
Feb 03, 2023 -

Stevens Creek BMW responded

Saif, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2023

Alec Kisin, the sales rep there, was the best. 10/10 rating. He is knowledgeable and never pushy. Asked the right questions and very attentive and professional. The experience with Alec and the d More

by ELIASSTEPHAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Kisin
Feb 02, 2023 -

Stevens Creek BMW responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

I am very pleased with Stevens Creek BMW. Prac Kafle and Fadi are very helpful and professional. Thanks! More

by wenjiedeng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac Kafle, Fadi
Feb 03, 2023 -

Stevens Creek BMW responded

Hi Wenjiedeng, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2023

I have been buying or leasing BMW’s from the Stevens Creek BMW dealership for nearly 20 years. It has always been an excellent experience for me… specifically in terms of customer service and car servic More

by ozcamillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Karimi
Jan 26, 2023 -

ozcamillo responded

I have been buying or leasing BMW’s from The Stevens Creek BMW dealership for nearly 20 years. It has always been an excellent experience for me… specifically in terms of customer service and car

January 25, 2023

We had a great experience. TJ Singh was very helpful and Bill in financial made things go smoothly, More

by Tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ SINGH, Bill
Jan 27, 2023 -

Stevens Creek BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 24, 2023

We had a great experience in dealing with the sales and finance staff of Stevens Creek BMW. The dealership had the greatest number of used vehicles to consider that were of the type and year we desired. More

by LO PRICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Kisin; Ben Pun
Jan 27, 2023 -

Stevens Creek BMW responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 14, 2023

Armando robles Is a genuinely kind and conscientious professional. I was late for work this morning around 6:30 AM due to a flat tire. He went above and beyond the call of duty to help me by repairing t More

by Mehrnazkhosravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jan 14, 2023 -

Mehrnazkhosravi responded

I had an emergency issue with my car breaks today, and “Cesar” went above and beyond the call of duty to have my car ready today before closing time as I needed my car for going to work tomorrow. “Cesar” demonstrated great professionalism and outstanding customer service, and I cannot thank him enough for his kindness and devotion to customers.

January 06, 2023

Service very good! We’re loved it, we will come back some day to get the other BMW More

by Binhngo425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
Jan 16, 2023 -

Stevens Creek BMW responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2023

We were toying with the idea of a new vehicle. Stopped by the dealer to take a look at what was on the lot after all the supply chain issues all the auto manufacturers were experiencing. The sale More

by arcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac, Jim, Fadi
Jan 06, 2023 -

Stevens Creek BMW responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2022

3 months ago we spent 25k on a 2017 RAV4. A few weeks ago the paint started bubbling and chipping on the fender after I was given a clean car fax. I contacted the dealer and asked them what t More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jossan
Jan 04, 2023 -

Stevens Creek BMW responded

We are disappointed to hear that you did not have a more positive experience with us at Stevens Creek BMW. We hope you are willing to give us another chance. Please reach out to us at (800) 298-1501 so we can work towards a resolution.

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