Stevens Creek BMW

I had a little trouble when I came to pick up my new car. My salesman was not there even though he knew I was coming My salesman was not there even though he knew I was coming More

No customer service after delivery. Will not buy again or recommend this place. Tried multiple times for a simple question but no response. Send an email to mother company Sonic Automot Will not buy again or recommend this place. Tried multiple times for a simple question but no response. Send an email to mother company Sonic Automotive customer support but no response. Maybe this is how they do business after all. Does not care about Customer Service. More

Tj my sales agent was so good to wrk with Made buying my car a pleasure as most sales agents are a pain to wrk with , keep up the great work Tj my car a pleasure as most sales agents are a pain to wrk with , keep up the great work Tj More

Great customer service and simple and quick process for leasing a BMW. Great selection of vehicles leasing a BMW. Great selection of vehicles More

I recently bought a car here and had a pretty good experience here. We had to wait some time to do the paper work but other than that, people here are nice and professional. experience here. We had to wait some time to do the paper work but other than that, people here are nice and professional. More

I was drawn by the good selection of cars and was impressed with the friendly, helpful staff. impressed with the friendly, helpful staff. More

I am very pleased with the service provided by Alec Kisin. He provided us with service at the highest level. I am grateful to Alec Kisin and the dealership for the assistance provided in purchasing the Kisin. He provided us with service at the highest level. I am grateful to Alec Kisin and the dealership for the assistance provided in purchasing the car. Highly recommended! More

I recently purchased a car from here and had a fantastic experience with the car seller. They were knowledgeable, helpful, and made the entire process smooth and easy. I highly recommend them (and especiall experience with the car seller. They were knowledgeable, helpful, and made the entire process smooth and easy. I highly recommend them (and especially Mansour!!!) for anyone in search of a reliable car buying experience. Thanks you again, Mansour and team, you made my dream come true :) More

I strongly advise against shopping here. Initially, the finance manager, Armin, appeared pleasant, once I declined extended warranties and maintenance plans, he changed to a rude tone leav Initially, the finance manager, Armin, appeared pleasant, once I declined extended warranties and maintenance plans, he changed to a rude tone leaving both my wife and me feeling uncomfortable and disrespected. Additionally, he coerced me into purchasing a maintenance plan by withholding my company rebate. More

One of the managers emailed me from the dealer to check in and see how my experience was going and I explained to them that someone reached out in regards to my inquiry and I informed them I was from out o in and see how my experience was going and I explained to them that someone reached out in regards to my inquiry and I informed them I was from out of state and that I will come out if we can make a deal but that I requested pictures of the interior and nothing was ever sent over to me. When I got an email back it said I'm sorry about this I will escalate this our leadership and make sure you are taken care of and guess what, still nothing an entire week later. Sales lead failed to help me. Management failed to help me. And even after being escalated to leadership, still nothing. And the sales lead has the audacity to reach out and ask if I'm still interested when they couldn't even send over a few interior pics for a potential out of state buyer. It's not like I was asking for their first born child.... Safe to say, I most likely won't be doing business with this dealer if this is how they treat out of state prospects. I understand local buyers will take precedence but not hearing back from anyone is absurd, More