Stevens Creek BMW

This was a terrible experience. The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually t The dealership tried to tell me that I had to buy gap insurance even though it’s illegal to require it in the state of California. They continually tried to upsell me on everything. Worst of all, I don’t think my sales person (TJ Singh) even knew my name. They were extremely slow to responding and absolutely horrible to work with. They refused to budge on price. They promised vehicle repairs but never did them. It was a disaster. I would never buy from them again and recommend that you don’t either. More

I had to call 3x to inquire about a vehicle I saw online. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. Customer service only got better when they realized I was serious about purchasing. Sonic phantom mandatory add on. More

Thank you very much for making the purchase of my 2021 X5 xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in pe xDrive 40i very pleasant and easy on 5/10/24. I was spared all the usual stories and received courteous and professional treatment. The car was in perfect condition inside and out, and the price was fair. Kudos to Prac Kafle for making this happen. More

They give me my first car for nice price, and i satisfied about all the things. about all the things. More

Great dealer. Great service. Would highly recommend. Alec was great and very helpful in helping me buy a car Great service. Would highly recommend. Alec was great and very helpful in helping me buy a car More

People in this dealershop are very kind and gentle. They are trying to help you in every way they can. They are trying to help you in every way they can. More

Best Service and experience in the area for purchasing a new car. Thank you Uno! new car. Thank you Uno! More

Great service great customer service great prices will go back again thanks for being a BMW team back again thanks for being a BMW team More

Excelent customer service. Prompt and concise answers to my request and good handover among the different teams Prompt and concise answers to my request and good handover among the different teams More

Very satisfied with Johnny ngo, got my x7 lease deal smoothly, this is my second time going back. Highly recommend smoothly, this is my second time going back. Highly recommend More