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Stevens Creek BMW

Santa Clara, CA

4.5
662 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 662 reviews

March 07, 2024

Had a really good experience with my salesman Michael. Bought a used car and love it. More

by Zach H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
March 06, 2024

Great patience, professionalism and support from JoJo. I usually do not leave any reviews, but Steven’s Creek BMW is worth the 5-stars. Cheers More

by GWick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoJo
March 04, 2024

This dealership is very professional. I was able to build my new car over the phone in a conversation with the sales representative. Very pleased with the relatively short visit to pick More

by bmwlover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Kisin
March 01, 2024

A high class, polite, friendly, and professional place for purchasing a car. I had a very good experience buying my car recently. The agents (technical, financial) are very patient, knowledgeable, and fri More

by Ahmad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Kandil
March 01, 2024

Easy convenient service, the staff were nice and friendly. I received a text with a video link and it was nice to see how clean the underside of my car was. The kept me updated on status. I had f More

by colesfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
February 27, 2024

Von, our sales rep was very helpful and patient. This was the first time I leased a car at this dealership and the experience was very smooth. Funnily enough they didn’t try to upsell anything and m More

by Amit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
Feb 27, 2024 -

Stevens Creek BMW responded

Amit, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

February 27, 2024

I had a little trouble when I came to pick up my new car. My salesman was not there even though he knew I was coming More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac and Von for a little bit
Mar 03, 2024 -

Stevens Creek BMW responded

Dean, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

February 20, 2024

No customer service after delivery. Will not buy again or recommend this place. Tried multiple times for a simple question but no response. Send an email to mother company Sonic Automot More

by rdg916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Refer to my sale document
Feb 25, 2024 -

Stevens Creek BMW responded

Hello, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us has not been a positive one. We'd like the opportunity to discuss this with you directly. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

February 19, 2024

Tj my sales agent was so good to wrk with Made buying my car a pleasure as most sales agents are a pain to wrk with , keep up the great work Tj More

by Willcontractor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj sales agent
Feb 24, 2024 -

Stevens Creek BMW responded

Will, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. Thank you again for the great review!

February 19, 2024

Great customer service and simple and quick process for leasing a BMW. Great selection of vehicles More

by hanifzada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed, ron
Feb 24, 2024 -

Stevens Creek BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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