Stevens Creek BMW

Tom was very helpful, and I had no issue to align for the car purchase! car purchase! More

Efficient clean organized Johnny Ngo is a very good salesman expedient and very helpful both my daughter and I highly recommend him salesman expedient and very helpful both my daughter and I highly recommend him More

I recently leased a new car with the help of Mansour Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was pat Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was patient and knowledgeable. During my first visit, he guided me through a test drive and walked me through different options that matched my needs. When I finally made up my mind, his efforts to work with me on the price made a big difference. In the end, I got the car I wanted, and I appreciate his help in making it happen. If you’re looking for someone who will stay engaged through the buying process, I’d recommend reaching out to Mansour. More

Great experience from start to finish. Uno was very helpful in getting me the config I was looking for. Nice delivery experience as welll. Uno was very helpful in getting me the config I was looking for. Nice delivery experience as welll. More

Steven’s Creek BMW offers exceptional service. We had a wonderful experience purchasing our BMW. We had a wonderful experience purchasing our BMW. More

I recently leased an i4 from this dealership and the whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate com whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate compared to what was being offered by BMW FS. They told me that the higher rate is the current rate but when I went back home, it was lower and would make a material difference in the payment per month. I confronted them the next day and they weren’t willing to do anything about it. I have yet to contact BMW FS to complain and see what happens. They also somehow managed to lease me a loaner car. I had signed all the paperwork when they realized their mistake. My wife had gone home after signing the paperwork and she had to come back. Since it became so late, they couldn’t finish detailing so I had to come next day where I had to wait for 4 hours. More

Good experience overall. It was a busy Saturday Waited longer than I wanted too eespically when spending 60k+. It was a busy Saturday Waited longer than I wanted too eespically when spending 60k+. More

Outstanding customer service, no pressure, felt very welcomed. Our sales person Omar was an excellent salesman. We got an X7 SUV welcomed. Our sales person Omar was an excellent salesman. We got an X7 SUV More

I purchased a 2024 i4M50 that I had seen on the web. I live in Texas. The whole process was efficient and painless, with the upfront pricing, no hidden extras, data pack of information on the vehicle, a I live in Texas. The whole process was efficient and painless, with the upfront pricing, no hidden extras, data pack of information on the vehicle, a video of the car, a front number plate holder (Texas requirement), and temporary number plates to assist in registering the vehicle in Texas. Ahmed was extremely helpful and honest, answering any queries I had promptly and fully. The paperwork was FedEx-ed to me with a return envelope and once I had made the trasnfer of funds, the car was avaialbe to ship. I organised and paid for the transporter which took just over 2 days to arrive. Faultless More

Everyone was very helpful and easy to work with. Johnathan was incredibly helpful with helping me set up my BMW until a Genius was able to go into more specifics about my car. Nobody was pushy and v Johnathan was incredibly helpful with helping me set up my BMW until a Genius was able to go into more specifics about my car. Nobody was pushy and very honest with me. More