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Steven Toyota

Harrisonburg, VA

4.9
1,980 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 1,980 reviews

April 03, 2022

Steven Toyota and especially Stacy Williams make the car buying process extremely easy and hassle free this is my second time working with him and hopefully it won't be the last. More

by Chasitycubbage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bricker, Stacey Williams
April 02, 2022

Hassle-free car buying, who knew it existed? I had a great experience at Steven Toyota. Stacey Williams and the rest of the team were fantastic and I love my new Prius! More

by AWalters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Williams
March 31, 2022

I had a great experience shopping for my first new car at Steven Toyota. Daniel Frum was super helpful in finding me a car that best suited my needs, he was very knowledgeable about the vehicles, and answere More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frum
March 31, 2022

My wife and I had an awesome time this past weekend coming to Steven Toyota and getting a new car. We worked with Kaleb and he was very kind and knowledgeable. All around awesome experience 10/10. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Vankinscott
March 31, 2022

Came to purchase a vehicle was very friendly towards me and my family. They even made sure I had the best rate possible! Would recommend them to anyone! Just ask for Marcus. More

by Mommei0ftwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Marcus Johnson
March 30, 2022

I called 10 days ago about new Toyota and continued to talk several times including sending pics of my trade My 1st question was do you add additional dealer markups and was told no This Tuesday I calle More

by dizzydean00
Recommend Dealer
No
Employees Worked With
Jessica,Bethany
Mar 30, 2022 -

Steven Toyota responded

Thank you for your feedback. It is a crazy time in the car business right now. We do have a mark up for customers that are outside of our local area. West Virginia is considered in our market but only a few zip codes, all zip codes are listed on our website. If your zip code is out of that area there is a mark up for the vehicle. We are encouraging all customers to buy from their local Toyota dealership. There are many Toyota dealerships in the West Virginia area, please reach out to one of them. We do apologize for your long drive and the confusion.

Mar 30, 2022 -

dizzydean00 responded

Then people that are allowed to talk to customers should be trained in company policies or refer calls to someone that has been trained

March 30, 2022

Very friendly and attentive service. John Glover made my time there seamless and easy. He was very helpful and considerate to my needs. More

by Erich9993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Glover
March 29, 2022

I had a wonderful time working with Mike. It's been so hard finding the type of car I wanted lately but he delivered. Thanks for having such great salesmen like Mike! More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMillan
March 28, 2022

Gracias a Pablo Pacheco por ayudarme a comprar mi primer Camry, es un excelente vendedor y amigo, lo recomiendo 100% que lo visiten More

by alexisr1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Knicely, Pablo Pacheco
March 26, 2022

Had an awesome experience at Steven Toyota. Brain and DJ were phenomenal and made me feel right at home. Would recommend to anyone. More

by guydavidj77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Brian Morrison
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