Steven Toyota
Harrisonburg, VA
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Pablo Pacheco was very friendly and helpful with the purchase of my new car. I will be reccomending him to friends and family. Will definently go back to pablo when i purchase my 2nd car. purchase of my new car. I will be reccomending him to friends and family. Will definently go back to pablo when i purchase my 2nd car. More
This was one of the easiest car purchases I’ve ever made. The salesperson, Daniel, was accommodating, knowledgeable, and treated me as a person - not just a sale. I appreciated the professionalism of the fin The salesperson, Daniel, was accommodating, knowledgeable, and treated me as a person - not just a sale. I appreciated the professionalism of the finance department and the willingness to work with me to get my payment where I needed it to be. Will definitely be back when we’re ready to trade! More
I have never been moved to write a review of a car dealership. From my first remote contact with Steven Toyota, I was given multiple reasons why I could NOT buy a car from them, e.g., a deposit would dealership. From my first remote contact with Steven Toyota, I was given multiple reasons why I could NOT buy a car from them, e.g., a deposit would not hold the car, they don't deliver outside a 30 mile radius, my request would be forwarded to Sales, etc., etc. Ultimately, the car I chose was sold out from under me despite all my efforts, including offering full price for the (used) car, sight unseen, paying an immediate deposit and working out the delivery issue myself. All of the above was clearly communicated to the salesman through phone calls and by text. All to no avail. Maybe new car buyers have a different experience, but I would NEVER return to Steven Toyota or recommend them to anyone I know or who is in this forum. More
El 29 de Julio 2002. lleve mi carro a servicio cambio de coolant y me dejaron el tanque de reserva vacío y dicen q cuando lo cambian no limpian ni el tanquecito. Les dig lleve mi carro a servicio cambio de coolant y me dejaron el tanque de reserva vacío y dicen q cuando lo cambian no limpian ni el tanquecito. Les digo como vas a poner algo nuevo si el depósito está sucio tienen q limpiarlo hacer un buen trabajo. Me montaron las 4 llantas nuevas y el precio que me dió el avisor era mentira ya puestas me cobró más.the technicians have to work more professionally for that one takes the cars to the dealer.They left the antifreeze tank empty and dirty. They should also clean it and do the job well and completely. and the Avisor give me the price 4 tires after Installation he change the price he lied to me. More
John Glover was our salesman and he was great! He answered all of our questions and if he couldn’t he would ask someone else. He took the time to discuss things with us to make sure we were gettin He answered all of our questions and if he couldn’t he would ask someone else. He took the time to discuss things with us to make sure we were getting the best deal possible. We were very appreciative of him and how he has still continued to communicate with us on the status of our vehicles. More