
Steven Toyota
Harrisonburg, VA
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This was my first car. I did not feel any pressure or anything. I know it’s their job to be nice but I felt like everyone was actually nice and not just trying to sell me a I did not feel any pressure or anything. I know it’s their job to be nice but I felt like everyone was actually nice and not just trying to sell me a car. They all worked with me to get me the best deal. More
We've bought a couple of cars from Justin at Steven Toyota. We've found him to be honest and not pushy More than that, he goes above and beyond to take great care of us as well as making sure we unde Toyota. We've found him to be honest and not pushy More than that, he goes above and beyond to take great care of us as well as making sure we understand and are comfortable with everything we do. More
I've dealt with them several times. Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I' Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I'd give him another chance and once again they were deceptive. Called for a quote. Got a price dropped off the car. Even texted with the service person to make sure that my quote would be honored. But when I get there they have a surprise $145 fee that it sounds like they charge everybody and they don't bring it up during the quote discussions. In previous times they lied to me about alignment being needed when I just had it aligned at a professional alignment shop and took it back to them and they verified that my alignment was perfect. Also at a previous time they promised to change oil with synthetic but then the technician said they don't do that after they already changed my oil with conventional. More
Had a wonderful experience purchasing my vehicle Steven Toyota. Mike McMillan was very accommodating and helped me through the process very efficiently. Toyota. Mike McMillan was very accommodating and helped me through the process very efficiently. More