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Steven Toyota

Harrisonburg, VA

4.9
2,002 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,002 reviews

November 30, 2024

Had such an easy time working with Mike McMillan for my vehicle purchase. He answered all of my questions and never forced me into making a decision. Very glad I purchased here and ask for Mike when you vi More

by Tyler2234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McMillan
Dec 02, 2024 -

Steven Toyota responded

Anon, we're delighted to hear that Mike made your vehicle purchase experience smooth and pressure-free at Steven Toyota, Tyler. Thank you for the recommendation!

November 30, 2024

Go see Frank! He helped me out with my Corolla Cross. Showed me all of the neat features on it and even helped link my phone to it! Thank you!! More

by Laurabotkin52va
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Marroquin
Dec 02, 2024 -

Steven Toyota responded

We're delighted to hear that Frank was able to assist you with your Corolla Cross at Steven Toyota! It's great knowing he made the experience informative and enjoyable. Enjoy all those neat features, and thank you for choosing us!

November 30, 2024

Miguel made my car buying experience amazing and easy, will recommend to all family and friends! More

by edilza1015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Escobar
Dec 03, 2024 -

Steven Toyota responded

Thank you for leaving Steven Toyota a five-star review, and congrats on your new ride! We are thrilled that Miguel made your buying experience a breeze. Safe travels!

November 26, 2024

I appreciate the effort & friendliness Marcus Johnson & team showed with me in buying the Rav4. More

by Mlbower2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The sales manager Logan was nice & helpful. I do not recall his last name., Stacey Williams, Marcus Johnson
Nov 27, 2024 -

Steven Toyota responded

Thanks for leaving Steven Toyota a five-star review! We are happy to hear that Marcus and our team ensured a smooth buying experience. Enjoy your new Toyota RAV4!

November 21, 2024

The best customer service! !! Staff are amazing!!! Keeps you updated on the progress of your vehicle… Emily is amazing!!! More

by Krnskia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Raines
Nov 21, 2024 -

Steven Toyota responded

We're delighted to hear that Emily and the team at Steven Toyota provided you with such amazing service! Thanks for sharing your experience with us.

November 20, 2024

Hat's Off to* this * DEALERSHIP. . . I STARTED CHECKING OUT VEHICLES SATURDAY AND WENT TO 5 OTHER DEALERSHIPS BEFORE I ARRIVED AT STEVEN TOYOTA.. . WHEN I SAW A Variety OF VEHICLE TH More

by Harry Brooks318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Pablo Santibanez
Nov 21, 2024 -

Steven Toyota responded

Harry, thank you for sharing your detailed experience with us at Steven Toyota! We're delighted to hear that Pablo and our team provided such a respectful and pressure-free environment. Enjoy your new truck, and we appreciate the recommendation!

November 18, 2024

Justin was great I did not feel pressured into buying my Highlander he was very knowledgeable and everyone else was very nice and did not take a whole lot of my time unnecessary More

by moubray948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours, Stacey Williams
Nov 19, 2024 -

Steven Toyota responded

We're delighted to hear that Justin and the team at Steven Toyota provided a pressure-free experience for you! Enjoy your new Toyota Highlander, and thank you for choosing us!

November 15, 2024

It’s lubricious to insist that loyal customers bring the paper mailer with them to redeem a special offer. No business in their customer relationship should insist on that to get the offered services at tha More

by Doctorcrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Yotka
Nov 19, 2024 -

Steven Toyota responded

Thank you for sharing your feedback. We understand how frustrating it can be to have such requirements, and we appreciate your input on this matter. We'll certainly take this into consideration as we strive to improve our customer experience. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out. Thank you, Blair Vile - Service Manager - 540-434-1400

November 08, 2024

Courteous, kind, capable people here who are as thoughtful of my needs as they are of my car's requirements. Comfortable waiting area. Prompt scheduling. More

by Damselfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 10, 2024 -

Steven Toyota responded

Thank you for sharing your experience with us at Steven Toyota! We're delighted to hear that our team provided courteous and thoughtful service, along with a comfortable waiting area. We appreciate your support and look forward to assisting you again in the future!

November 05, 2024

Steven Toyota's Service Center is top notch. Brooke was my service rep today. Besides being super polite, she was knowledgeable, attentive, and accomodating. Since 2021, this shop has been my More

by Jhmhull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke in the Service Dept
Nov 05, 2024 -

Steven Toyota responded

We're jazzed that Brooke and the team at Steven Toyota have consistently provided you with top-notch service. Thank you for your continued trust in us since 2021!