Steven Toyota | Page 199

It is with great pleasure to comment on Steven Toyota's service. From the day I came to the dealership to shop for a vehicle I have been very impressed with all areas of service. Rudy Perez is truly service. From the day I came to the dealership to shop for a vehicle I have been very impressed with all areas of service. Rudy Perez is truly a perfect example of "customer service". Rudy's genuine friendliness and willingness to assist me (and others)in any way possible was truly an unforgettable experience. I feel Rudy is truly an asset to the Steven Toyota dealership; and certainly has the potential of becoming highly successful in any future career he chooses. Actually, I don't think there are words that can identify Rudy's character and representation of the dealership. Many thanks to Rudy for making my experience more than pleasurable. I have also had great experiences with the service dept. every time I have visited. The entire staff in the dept. is very courteous and prompt and always fulfilling my request. I would also like to comment on one other area of the dealership. The cleanliness of the entire dealership is unsurpassed. Every area is remarkably clean. Again, thank you for this opportunity to comment on Steven Toyota dealership. More

Josh great to work with. He was very helpful and was very knowledgeable about the vehicles we were looking at. and ended up purchasing, He answered our questions thoroughly and went above and beyond our exp knowledgeable about the vehicles we were looking at. and ended up purchasing, He answered our questions thoroughly and went above and beyond our expectations in helping us. We changed vehicles- we test drove one and had numbers crunched and upgraded to another vehicle that was on sales floor. There was no pressure from any of the staff. They made this experience enjoyable. We Absolutly love our new car!!!! Thank you Josh More

I had a great experience with this dealership and the salesman John Shrum. If it had not been for him, I would have walked away without a vehicle. He worked deligently to get the price where I could af salesman John Shrum. If it had not been for him, I would have walked away without a vehicle. He worked deligently to get the price where I could afford it. More

Josh was just great to work with. He was very helpful and was very knowledgeable about the vehicle we ended up purchasing, He answered our questions quite thoroughly and went above and beyond our expect and was very knowledgeable about the vehicle we ended up purchasing, He answered our questions quite thoroughly and went above and beyond our expectations in helping us get the price we were looking for. There was no pressure from any of the staff which made the usual dreaded car purchase experience quite enjoyable. More

My wife and I are repeat customers of Steven Toyota. This day in particular, I had brought my Highlander in for routine service. I went up to the new car showroom to get a cup of the single brew coffee. When day in particular, I had brought my Highlander in for routine service. I went up to the new car showroom to get a cup of the single brew coffee. When I entered the showroom, two salesmen greeted me. The response from myself was cordial, and I continued to the coffee brew, made a cup of coffee and made myself at home, as I do feel "at home" there. My wife and I had talked briefly at home "once" about maybe looking into the purchase of a vehicle that was more economical. As I was sipping on my coffee, I saw Tyler Simmons walk out onto the showroom floor. My eye caught his and I motioned him over to talk a bit. I already knew he was a no pressure salesman. As the conversation continued I brought up the idea of further information on the Prius. Tyler shared some pertinent vehicle information. We walked out onto the lot to look at a few of the features of the Prius, drove one for a test drive. When we returned from the test drive, Tyler and his sales department jotted down a few figures. I was near to excuse myself and carry out the routine of the day when it was suggested by Tyler that perhaps I would be interested to drive one home and get the real feel of it. I left to visit my wife's workplace and to share part of the education for the day. Angela was interested in bringing a new car back to the house. I already knew that Tyler would not be there due to a commitment in his family but pre arrangements were such as I would only need to come back and ask to take one home. I arrived back at the dealership, things were prepared to to drive a Prius to New Market. The next day we brought the vehicle back as preplanned, and a purchase was made. The service department has been exceptional on every visit previous. My wife's and my experience at this dealership has been superb. You owe it to yourselves to visit Tyler at Stevens Toyota. More

I have been looking at the Scion XB for a while. I looked at two differant Toyota dealers The night We stopped at Steven's Toyota, Jay Williams remembered me from a visit two years before.It was great experi at two differant Toyota dealers The night We stopped at Steven's Toyota, Jay Williams remembered me from a visit two years before.It was great experience to work with someone who cared what I wanted. More

We are so happy with the purchase of our Matrix, and Joshua was the best to work with. We could not have been treated better. Over the years, I have purchased 5 vehicles from Steven Toyota, and have ne Joshua was the best to work with. We could not have been treated better. Over the years, I have purchased 5 vehicles from Steven Toyota, and have never been disappointed. The service department is great. Thanks to Joshua and Steven Toyota. I will recommend you to all our friends. More

I was very pleased with the purchase of my truck. My sales person, Keith Nichols was polite, up front, honest and answered any questions which I had. Keith even called my house within the next few days sales person, Keith Nichols was polite, up front, honest and answered any questions which I had. Keith even called my house within the next few days to make sure I was still happy and pleased with my truck. It was really great to deal with Steven Toyota and their staff. More

I liked the positive outlook and demeanor of all the people I came in contact with. They made it clear that they would help in any way they possibly could. John McCarthy, the sales rep, was very knowl people I came in contact with. They made it clear that they would help in any way they possibly could. John McCarthy, the sales rep, was very knowledgeable, and if he didn't know the answer, didn't try to xx, instead, he got the answer as quickly as he could. Overall, the whole team made extra effort to make the process easy, open and enjoyable. More

We visited Steven Toyota to look at some certified vehicles that we had viewed online. We talked with James Mason and found him to be friendly,knowledgeable, and patient. After James showed us seve vehicles that we had viewed online. We talked with James Mason and found him to be friendly,knowledgeable, and patient. After James showed us several vehicles we decided to buy a new corolla because of the price, zero interest and a few extra perks that Steven Toyota offered. More