Steven Toyota

Conveniently scheduled 10,000 mi. service on-line. Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was Arrived slightly early and immediately taken care of. Waiting room was clean with snacks and beverages available and comfortable seating. Vehicle was finished on time according to time estimate I was given - even the wash! Everyone was friendly, knowledgeable, and very enjoyable to deal with. More

I did not catch the employees name but every time I call for an appointment or with questions they are answered promptly and the the service is also always very prompt. My 2011 Camry has swirl marks in th for an appointment or with questions they are answered promptly and the the service is also always very prompt. My 2011 Camry has swirl marks in the paint and I have never taken my car to any other car wash except Steven Toyota and was curious if your car wash has the brush or rollers on. I know when I bought the car they offered me a paint protection plan so that makes you wonder, especially on a new car that has only been hand washed. Thanks, Maxine Harris More

We were very pleased with the professionalism and knowledge of the employees we worked with in this transaction. We appreciated the friendly atmosphere. Thank you Jim and all. knowledge of the employees we worked with in this transaction. We appreciated the friendly atmosphere. Thank you Jim and all. More

My husband and I drove two hours to Steven Toyota to look at the new 2012 Camry. I had researched Steven's Toyota Camry inventory and compared them to our local Toyota Dealership, they had a bigger color se at the new 2012 Camry. I had researched Steven's Toyota Camry inventory and compared them to our local Toyota Dealership, they had a bigger color selection of Camry's as well as their prices were slightly lower. I have driven a Camry for six years and my husband has owned Toyota trucks for over 20 years. You just can't go wrong with a Toyota!!! Jim Mason met us as soon as we stepped out of our car and gave us every and any detail about the Camry that we could possibly imagine. He was one of the most knowledgeable salesmen we have ever met. He even told us things about our Tundra that we didn't know! Needless to say, I said a bittersweet goodbye to my loyal six year old Camry that, by the way, the only work I had to do to it was put a set of brakes on it when it hit 100,000 miles!!! I drove the new 2012 Camry home and I'm in love with it!!! The only negative in the whole sale was I was not completely happy with the amount they gave me for my old Camry. I would have preferred to go by the NADA values, but otherwise, I am happy with my purchase and we may consider trading my husband's Tundra in the future but only for the NADA value :D More

Jim Mason, and the other employees that helped me through the buying process, answered questions and concerns that I had in a friendly and professional manner. the buying process, answered questions and concerns that I had in a friendly and professional manner. More

Great experience with purchasing my Honda Civic Hybrid. Great customer service here at this dealership. Many other dealers should follow suit. I drove 4 hours for this purchase and couldn't be happier. Great customer service here at this dealership. Many other dealers should follow suit. I drove 4 hours for this purchase and couldn't be happier. More

My research led me to believe that the Toyota Prius would be the best vehicle for me and my wife in our senior years. As such--and being relatively new to the Harrisonburg region--I contacted several dealer be the best vehicle for me and my wife in our senior years. As such--and being relatively new to the Harrisonburg region--I contacted several dealerships, buying services and acquaintenances/friends to determine who would be best qualified to provide our personal and financial needs. Three dealerships emerged as "best suited" to meet and master that task. After extensive communications, and receipt of various sales proposals, I chose Steven Toyota of Harrisonburg. The final decision to purchase was made through our association with Mr. Jim Mason...whose professionalism, dedication to support and no-pressure sales service was absolutely superior! Being a career naval officer provided me with the opportunity (and necessity) to deal with numerous automobile dealerships and sales representatives...from east to west coasts and between. Over those several decades, I have NEVER dealt with a more friendly, considerate, patient and professional salesman and/or agency! There just isn't a better group of professionals anywhere in the automotive business! My wife of 56 years and I feel blessed to have had the opportunity to meet Mr. Mason and his associates/team! We now have our Prius, a financially affordable lease-purchase program and a comforting support system. Thank you Jim and thanks to our many new friends at Steven Toyota! Captain and Mrs. T.A. Fischer More

Jay was very helpful, went out of his way. We have bought others cars from him, and it has always been a great experience. He answers all your questions, and tries to recommend the best deal for you. bought others cars from him, and it has always been a great experience. He answers all your questions, and tries to recommend the best deal for you. He takes care of all the details. That why we keep coming back...... More

I recently purchased my 2010 Chevy Cobalt from Steven Toyota in Harrisonburg, VA. I had the best service from Rudy Perez. He worked very hard on making sure I walked out with a purchase that was to my Toyota in Harrisonburg, VA. I had the best service from Rudy Perez. He worked very hard on making sure I walked out with a purchase that was to my satisfactory. I would highly recommend Steven Toyota to anyone who is looking to purchase a vehicle. They provide excellent service not only before your purchase but as well as after your purchase by giving you great deals for the after maintenance that your vehicle may need. I am very happy and pleased with my experience and look forward for any of my other vehicle needs continuing to go back to give my business. More

Great experience with all the folks at Steven Toyota. They knew what I was after and did not try to recommend a different car or one with more options. They were very professional and willing to work wi They knew what I was after and did not try to recommend a different car or one with more options. They were very professional and willing to work with me. They knew I was trying to decide between 2 vehicles and they did a great job of providing me with unbiased information to help with my decision. They also were able to offer some add-ons that helped make it more enticing to purchase the Camry. Overall a great experience. I am now looking forwarded to our continued relationship...most specifically the service. More