
Steven Toyota
Harrisonburg, VA
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Our experience was terrific. Bill could not have been more professional or courteous during our interactions. Everyone at the dealership treated us in a professional manner and were all very friendly. more professional or courteous during our interactions. Everyone at the dealership treated us in a professional manner and were all very friendly. More
One of the best Dealership I have visited in Virginia. Cannot say enough. Highest recommendation. I will refer all my friends and relative to your Dealership any day of the week. Keep up your excellent Cannot say enough. Highest recommendation. I will refer all my friends and relative to your Dealership any day of the week. Keep up your excellent work. You make me proud to own a Toyota. Again many thanks and God Bless. MIKE V More
Customer service was great! Justin was very helpful and so very nice! He answered all of me and my mothers questions. He worked with us in any way that he could and did it with a smile on his face! I had a so very nice! He answered all of me and my mothers questions. He worked with us in any way that he could and did it with a smile on his face! I had a great experience with buying my used car and will definitely recommend Steven Toyota to all of my friends. I can honestly say Justin helped me find and buy my dream car and I am very pleased with my whole experience! More
I traded in my 2003 Honda Civic in for a 2009 Civic last week. I was delighted to see that I got exactly how much I wanted for my 2003. Dazz was very kind, patient and professional in assisting me with the week. I was delighted to see that I got exactly how much I wanted for my 2003. Dazz was very kind, patient and professional in assisting me with the trade in. Everyone there gave off a warm and welcoming atmosphere. I highly recommend Steven Toyota to future car buyers and when I'm ready to upgrade to a newer Civic I plan to return there. Logan the financing guy was also very helpful, professional and generous. A++ for Steven Toyota. More
I give Dazz a 5 on everything that he did. He was completely professional and gentlemanly in the treatment of us. He was friendly and answered any and all questions that we asked him. He worked hard completely professional and gentlemanly in the treatment of us. He was friendly and answered any and all questions that we asked him. He worked hard to help us get into the car that we wanted. I would recommend Dazz to anyone I know buying a new/used car, but especially to the women I know. He was very friendly towards us and made us feel welcome. I appreciate all that he did. More
As soon as we started to look at some vehicles Taylor came out and greeted us very nicely and asked if he could show us anything or answer any questions. He showed us a few cars and even walked all over came out and greeted us very nicely and asked if he could show us anything or answer any questions. He showed us a few cars and even walked all over the lot with us and was very friendly and joked with us. Very knowledgeable of the vehicles and made sure if he didn't have the answer he would find out for us. We purchase a used car from the property and felt we got an amazing deal. Once we decided to purchase we ended up staying past open hours and never once did he try to rush us or push us out the door. Stayed the whole time making sure we understood everything and was still very friendly. Definitely a pleasure and will request Taylor to everyone!! Thanks!! More
Greg and Lindsey were extremely courteous, professional, and friendly in assisting me make my purchase. I identified the vehicle I wanted online (Toyota 4Runner Trail Edition) through cars.com and made the and friendly in assisting me make my purchase. I identified the vehicle I wanted online (Toyota 4Runner Trail Edition) through cars.com and made the one-hour trip from Winchester to Harrisonburg to test-drive the vehicle. Neither Greg nor Lindsey were pushy or sales-y through the process. They allowed me to be in control and make my own decisions throughout. They made a great offer on my trade-in and on the vehicle I purchased, beating competitive offers from two other dealerships by over $1,000 total. If you're planning on going with a Toyota and you live in Virginia, I would highly recommend seeing them at Steven Toyota. More
Dazz Thornton and Steven Toyota employees were all very helpful, friendly, courteous, accomodating, and helped us to feel very comfortable with our purchase experience. We would recommmend them to other bu helpful, friendly, courteous, accomodating, and helped us to feel very comfortable with our purchase experience. We would recommmend them to other buyers. More
I was there for a free inspection that was part of the sales agreement. Unfortunately it did not pass inspection and we needed to takae it to a BMW place to correct the problem. I thought the wait time wa sales agreement. Unfortunately it did not pass inspection and we needed to takae it to a BMW place to correct the problem. I thought the wait time was a bit long given I had been told about 40 minutes and it was over 90. The person who registered me was very friendly but I don't remember his name :-( . More
Everyone we dealt with was professsional and attentive. I was not sure which vehicle I wanted but had a price range and wanted the best value for that price, so.......I needed to test drive and mull over m I was not sure which vehicle I wanted but had a price range and wanted the best value for that price, so.......I needed to test drive and mull over multiple cars ranging from a 2 door mercedes clk to a BMW x5 and all those in between. I did not feel rushed and at the end of hours of talking and test driving I thought I would leave without a car. Then I asked if I could drive the usedcertified preowned toyota 4 runner one more time. Well maybe eyes were rolling but I never felt them and after my third test drive of that type of vehicle, one new and the certified pre-owned, I knew I had found, not only the car for me, but the dealership. They were patient and understanding and truely had the best value and car for my money. Thank you Steven's Toyota More