Steven Toyota

I like StevenToyota dealership, for good attitude regarding customers. I received a good service for my Toyota Camry 2006. Recently, I traded my Camry for new RAV4 2013. I'd like to express my gr regarding customers. I received a good service for my Toyota Camry 2006. Recently, I traded my Camry for new RAV4 2013. I'd like to express my gratitude to Sales Manager Ronald L. Pleasant, for his help and good advice. I am thankful to Finance Manager Som William Syharath, he was kind to me. Thanks again for professionalism and right attitude. With best regards, Rizvan Alasgarov More

We were on our way to a family reunion, and our starter gave out. My husband spoke with Dana, who worked hard to insure that we had the car repaired and would be on our way by 1:00 PM. She made it happen gave out. My husband spoke with Dana, who worked hard to insure that we had the car repaired and would be on our way by 1:00 PM. She made it happen, arranged for my husband to get back and forth from the hotel, and even the driver was a friendly, personable young man. $500.00 seems a little pricey for a starter, but we gladly paid. The mechanics are excellent and I wouldn't hesitate to use them or to highly recommend them. They were all professional, courteous and friendly. More

I have bought 3 cars from this Dealership. I have never had the Great customer service that I received from Ron Pleasant. I always have good customer service but not GREAT! Ron explained all the features o had the Great customer service that I received from Ron Pleasant. I always have good customer service but not GREAT! Ron explained all the features of my car to me, set up my bluetooth and was great helping me get a good deal. If he would only mkae half my car payment, that would be great! :) Thanks Ron for everything! Rebecca Wood More

My overall sales experience with Steven Toyota was excellent. From being greeted at the showroom doors to handing over my payment, their customer service was above average. I went into the dealershi excellent. From being greeted at the showroom doors to handing over my payment, their customer service was above average. I went into the dealership knowing exactly what I wanted and they worked very hard to meet my specific needs quickly and at a reasonable price. They were also very helpful and knowledgeable when answering any questions I had pertaining to my new Tacoma or financing options. I appreciate all of their assistance and will be recommending friends to their dealership in the future. More

Chris helped us all the way,and even the owner came out and shook our hands,we were treated like we were buying a new car.c and shook our hands,we were treated like we were buying a new car.c More

MY experience with the sales agents I named was above and beyond what I expected. I started with Greg Woodson who was very prompt in responding to my queries via email which made it covenant to set up a and beyond what I expected. I started with Greg Woodson who was very prompt in responding to my queries via email which made it covenant to set up a go see during my working hours. With that said Greg did his best to find me a vehicle that would best suit my needs however we were having trouble finding something within my price range which is where Matt Fontain came in. Matt was the man working behind the scenes for something I could afford he made me feel reassured and was willing to sympathize to my tight budget as a single mom of 4 children which Hyundai was unwilling to do. I did reach a point of frustration and decided to look else where when it looked as if despite Matt and Greg's best efforts we were not going to be able to find anything suitable. In comes Ron Pleasant who worked hard to save the sale, Ron rolled out the red carpet treatment and spoke with me on a level of understanding parent to parent, understanding that my children's safety was paramount. Ron assured me that even though I was at another dealership he would continue to look for not only a car I could afford but one that would be safe ,and large enough of my girls to be comfortable. Ron as well as Matt called me with an offer that I could not refuse however Ron stayed with me and held my hand through the end process. Though there were customers that he could have been working with he took the time to reassure me in my purchase, and answer any of the many questions that I had. Ron also washed and filled the car with a full tank of Gas and went over features well past his working hours until I had the keys in hand. My team was amazing being a woman and single mother of four little girls I could not have asked for more ,I left feeling like the most valued customer and that is something I did not feel from Hyundai or the shinny new car max up the street. Steven Toyota knows the vale of your average everyday day customer who just needs a reliable car. More

Dazz greeted us before we even entered the building. He is very personable. We were looking for a used car - probably a corolla - and Dazz came along with us on several car trials. He is very relaxed and is very personable. We were looking for a used car - probably a corolla - and Dazz came along with us on several car trials. He is very relaxed and not pushy - qualities I like a lot in a salesman. After trying out several cars we spoke with Carey who asked several useful questions about our requirements. Given my long commute, Carey asked if we'd considered a Prius. We had not considered anything of the sort - thinking we couldn't afford one. It turns out that we could afford one after all. So after another trial run with Dazz we chose a new Prius. Talk about an upsale! The car is very nice and all in all I was surprised and pleased at our new purchase. The sales guys did an excellent job. More

Chelsea was quick to respond to my e-mail request. Ron Chelsea was quick to respond to my e-mail request. Ron Pleasant was outstanding during my month long search for just the right car for our family. Chelsea was quick to respond to my e-mail request. Ron Pleasant was outstanding during my month long search for just the right car for our family. He seemed to understand what we needed. He was not pushy, as most car sales persons can be. He was patiently there every time I needed to search on different vehicles. He is excellent at being a salesman. He has a great personality for this position. He is a benefit for Steven Toyota! More

Ron Pleasants was the reason why the lease was done at Steven Toyota. His ability to spend time with me was a wonderful experience. To the point that we even enjoy a dinner together. I hope to meet him Steven Toyota. His ability to spend time with me was a wonderful experience. To the point that we even enjoy a dinner together. I hope to meet him again someday at my place of employment which is Belk Fine Jewelry in Charlottesville, VA 22932 More

Dazz was a great salesman and made the experience easy and enjoyable.We feel like we got a good deal on a great car. thumbs up and enjoyable.We feel like we got a good deal on a great car. thumbs up More