
Steven Toyota
Harrisonburg, VA
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Very helpful and friendly Recently bought a used Camry from Mike McMillan. He was very friendly and helpful and made the experience so easy! The process was not stressful at Recently bought a used Camry from Mike McMillan. He was very friendly and helpful and made the experience so easy! The process was not stressful at all More
Huge rip off I recently had my state inspection completed at Steven Toyota and I was severely disappointed. My appointment was at 4:30 and I waited over an hour be I recently had my state inspection completed at Steven Toyota and I was severely disappointed. My appointment was at 4:30 and I waited over an hour before any of the staff came into the waiting room to let me know that my car had failed because of 3 lightbulbs. The employee proceeded to tell me that I would need to have them replaced before I could leave. My total bill for the state inspection ($16) and the parts and service for license plate lightbulb replacement came to $67.82. The lightbulbs were $8.00 which means that the service itself was a little over $40.00. This is ridiculous. There is no reason for a company to be allowed to charge so much for something I could have done myself if given the opportunity. I will not be conducting any business with this institution in the future. More
Very friendly and helpful Jonathan Irvine was my sales consultant and he was so friendly! It felt like I was just test driving a car with a couple of friends instead of a perso Jonathan Irvine was my sales consultant and he was so friendly! It felt like I was just test driving a car with a couple of friends instead of a person I just met. He was very helpful and accommodating. I would definitely go to him again! He made us feel good about the purchase, not like we were just another number to him. More
Great service Excellent service as always have always had a great experience. The people are friendly and helpfull they really take the time to work with you. And y Excellent service as always have always had a great experience. The people are friendly and helpfull they really take the time to work with you. And you dont feel pressured. More
GREAT DEAL ON USED CARS, THANK YOU DJ! We love our used camry!! Thank you, DJ Gutch for working with us. It was a pleasure to car shop at Steven Toyota. DJ was very knowledgeable and not pu We love our used camry!! Thank you, DJ Gutch for working with us. It was a pleasure to car shop at Steven Toyota. DJ was very knowledgeable and not pushy. He helped us find the perfect vehicle at a price that worked for us. More
Great customer service Xavier did an awesome job making me feel comfortable buying my new car. I never felt pressured or rushed into making a decision. Xavier was willing to Xavier did an awesome job making me feel comfortable buying my new car. I never felt pressured or rushed into making a decision. Xavier was willing to go above and beyond to make sure I got what I wanted in my price range. Thanks Xavier. More
Happy customer Steven Toyota got the best staff in the area,the best service department,i love this place!! Go see Anmar Albadri for your next car!! Steven Toyota got the best staff in the area,the best service department,i love this place!! Go see Anmar Albadri for your next car!! More
Great Experience I haven't been to a car lot in years and didn't know exactly what I was looking for but Gregory Woodson at Toyota made the process very smooth. He to I haven't been to a car lot in years and didn't know exactly what I was looking for but Gregory Woodson at Toyota made the process very smooth. He took his time and sat down with me and went over exactly what I wanted and needed in a new vehicle. He had a very laid back personality, easy to talk to and definitely knew his stuff when it came to the different vehicles. His manager was even very friendly and easy to work with. The waiting area was very clean and even had a place for my son to play. Thanks again for all your help! More
Dropped the ball Brought my 2015 Yaris in 3 times not only for required maintenance but the rear bumper was detaching from the car. Stevens Toyota never correctly fixe Brought my 2015 Yaris in 3 times not only for required maintenance but the rear bumper was detaching from the car. Stevens Toyota never correctly fixed the issue and accused me of having an accident. A second opinion and Toyota regional disagreed with them. However I spent a year driving an unsafe car with a detached bumper due to Steven Toyota. Thank God I wasn't in an accident because the lack of impact control was off the charts. I care less about the positive reviews....i care more about the utter lack or concern for my safety...and my family's safety. Also not too mention the 2 alignments I needed within 3 months of each other? ...never would I visit this dealer again not recommend to anyone. More
Excellent! Jonathan made my experience very easy and fun. They have a great team that really works for you. Liked it so much I bought 2 cars in 2 days. Going bac Jonathan made my experience very easy and fun. They have a great team that really works for you. Liked it so much I bought 2 cars in 2 days. Going back if I need another!! More