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Steven Toyota

Harrisonburg, VA

4.8
2,124 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,124 reviews

February 02, 2026

This dealership is a great one. Everyone is so friendly and helpful. They all are willing to help with any concerns you have. This is my second time with Justin Sours as he is the b More

by annabear429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours
Feb 03, 2026 -

Steven Toyota responded

Thank you for your awesome review of Justin and the team, Anna! It's wonderful to hear that you are in such good hands. We truly appreciate your business and your confidence in us! - The Steven Toyota Team

January 31, 2026

This dealership goes above and beyond for my car services each time I take it in. They are extremely helpful and ensure that I have an understanding before leaving! More

by karleigh02121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary, Robby Groome Jr.
Feb 02, 2026 -

Steven Toyota responded

We are grateful for your business and your fantastic review, Karleigh! Thank you for choosing Steven Toyota and highlighting the professionalism of our team!

January 31, 2026

Our experience was most professional and painless. Everyone was a pleasure to deal with on every level. We would highly recommend and love our new Grand Highlander! More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Morrison, Gregory Woodson, Cary Knicely
Feb 02, 2026 -

Steven Toyota responded

Hi Joe, thank you for your recommendation and for choosing Steven Toyota! We hope you enjoy your new Grand Highlander.

January 28, 2026

They always have been very customer oriented. Their way of doing business it's an example to follow by anybody that wants to be successful. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 29, 2026 -

Steven Toyota responded

Thank you, Alex! We’re glad you feel our commitment to our customers and appreciate your kind words. We hope to serve you again at Steven Toyota!

January 19, 2026

Friendly staff, little to no wait time to be helped and service gets done quicker than expected. More

by Trav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 20, 2026 -

Steven Toyota responded

Thank you so much, Trav! We appreciate your business here at Steven Toyota.

January 17, 2026

Always a pleasant experience. Staff is very communicative about vehicle findings and include video of diagnostic inspection. Waiting area is well appointed with free coffee and do More

by DJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jan 19, 2026 -

Steven Toyota responded

Thank you for choosing Steven Toyota and sharing your excellent feedback. We are happy to hear that our courteous and communicative service team makes your visits pleasant.

January 13, 2026

Any hiccups from a. previous appointment have certainly been corrected. They work hard to provide exceptional service while construction continues on their new dealership More

by jlaub115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily.
Jan 13, 2026 -

Steven Toyota responded

Thank you for your glowing review! We are thrilled to hear that any previous issues were resolved and that you had a fast and efficient experience with Emily. We appreciate your patience during our construction, and we're excited to see you again at Steven Toyota.

December 20, 2025

We buy all our vehicles from Steven Toyota and their excellent service is a big selling point. They always take good care of our vehicles! Brooke was amazing yesterday when I needed service. More

by ipray4u911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke McAudle
Dec 22, 2025 -

Steven Toyota responded

Thank you for your business and for sharing your experience with Brooke and the team! We’re so grateful for your loyalty and look forward to seeing you again at Steven Toyota. Have a great day!

December 12, 2025

It's clean, coffee not the best. They do a good job but want to upsell something all the time. More

by mkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Dec 12, 2025 -

Steven Toyota responded

Thank you for sharing this feedback with the Steven Toyota team.

December 12, 2025

The most smooth transaction for a new vehicle I have ever experienced Marcus was very PROFESSIONAL and Knowledgeable through the whole process Marcus explained everything so thoroughly that I had very fe More

by wdfryejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Johnson
Dec 12, 2025 -

Steven Toyota responded

Thank you for sharing your excellent experience with Marcus! We are pleased to know he exceeded your expectations. Your feedback means a lot to us, and we wish you safe travels in your new vehicle! -Steven Toyota

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