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Steven Toyota

Harrisonburg, VA

4.9
2,052 Reviews

2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,052 reviews

May 01, 2025

Great experience! Good hanging with Marcus. He put me at ease while I was feeling nervous about such a big purchase. Professional, courteous staff. xxxxxxto Marc More

by bruce252000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan Bricker, Marcus Johnson, Bethany Frye
May 02, 2025 -

Steven Toyota responded

We're delighted to hear that Marcus and the team at Steven Toyota made your experience a positive one! It's great to know he helped ease any nerves during your purchase. Enjoy all the features of your new car, including those handy tech pairings!

April 25, 2025

Nick and the whole staff always take care of my Avalon. We've had our vehicles serviced there since 1995. More

by Alice Reichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Crider and Nicholas
Apr 25, 2025 -

Steven Toyota responded

Alice, thank you for your loyalty and trust in Steven Toyota over the years! We're delighted to hear that Nick and our team continue to provide excellent care for your Avalon.

April 24, 2025

Great service,knowledge people, best service department, always on time, easy to deal with!! T More

by yorkeav2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 24, 2025 -

Steven Toyota responded

Your kind review warms our hearts! Thank you from the Steven Toyota Team.

April 24, 2025

Service was great love my new headlights they look awesome 😎 thanks for the great service More

by Karvazquez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary Vazquez
Apr 24, 2025 -

Steven Toyota responded

We can't thank you enough for the excellent review of Steven Toyota! Enjoy those new headlights!

April 21, 2025

I cannot say enough good things about this dealership. They are excellent as far as their work quality, customer service and just getting that family owned feel. They are very attentive with yours needs a More

by EVENNEMAN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas service advisor and Andrew our mechanic
Apr 21, 2025 -

Steven Toyota responded

Thank you for the glowing review! We're delighted to hear that Nicholas, Andrew, and the rest of our Steven Toyota team made such a positive impression. We look forward to serving all your future car needs with the same level of care and quality!

April 17, 2025

Very slow and always trying to upcharge you for something! We only go when it is an absolute must! My car was done for 20 minutes and Kary still never came to get me. I finally went and had someone More

by Basketballaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kary in service
Apr 17, 2025 -

Steven Toyota responded

It's disappointing to hear about your experience with the slow service and upcharges. We strive for efficiency and transparency, so it's concerning that we fell short during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Blair Vile - Service Manager - 540-434-1400

April 16, 2025

Steven Toyota is the most client friendly dealership I have been involved with. The sales dept. was great but the service crew is above and beyond great. I would never buy another vehicle from any other d More

by hammondm1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. In general from check-in to check out
Apr 16, 2025 -

Steven Toyota responded

Thank you for sharing such a glowing review of Steven Toyota! We're delighted to hear that both our sales and service teams exceeded your expectations. Your kind words about our commitment mean the world to us, and we look forward to serving you again in the future!

April 11, 2025

The appointment was on time and completed in a reasonable amount of time Overall service was excellently More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary
Apr 11, 2025 -

Steven Toyota responded

Thank you for sharing your experience! We're glad to hear that the service at Steven Toyota was timely and met your expectations. We appreciate your feedback and look forward to serving you again in the future!

April 10, 2025

Nicolas is great- always very helpful! We always take both of our Toyotas there for service. Very happy!! More

by syclawson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 10, 2025 -

syclawson1 responded

Recommend Steven Toyota!! Nicholas is great and very helpful!!

Apr 11, 2025 -

Steven Toyota responded

Thank you for sharing your positive experience with Nicolas and the team at Steven Toyota! We're delighted to hear that you're happy with our service. Looking forward to seeing both of your Toyotas again soon!

April 08, 2025

The attention given is wonderful and very helpful,pablo santi was my sales person and he looked at all the options to help me get aprove a get the vehicle i wanted... More

by Calenlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Santibanez
Apr 08, 2025 -

Steven Toyota responded

We're delighted to hear that Pablo provided you with such attentive service at Steven Toyota! It's great to know he explored all options to help you secure the vehicle you wanted. Thanks for choosing us, and enjoy your new ride!

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