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Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.9
1,995 Reviews
Call Dealership (540) 434-1400
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 1,995 reviews

December 20, 2024

John and Miguel were extremely helpful and professional. I am pleased with my vehicle and could not have asked for better help from them. More

by whistondean
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Miguel, John Glover
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December 19, 2024

On time, quality service, explained everything. The quality of service and customer service has kept me coming back for decades. More

by Bensonaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Depsrtment
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Dec 19, 2024 -

Steven Toyota responded

Thank you for your loyalty and kind words about the team at Steven Toyota! We're delighted to hear that our quality service has kept you coming back over the years. Looking forward to serving you again soon!

December 17, 2024

The all cash sale went very well. However I am sitting here at11am on my 31st day unable to drive my sienna because Barbara did not do her work to register my van on time nor send new More

by Mamalew77
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Barbara, Pablo Santibanez
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December 15, 2024

Justin Sours Is an amazing person to work with. Made deal same day. Helped me and answered my questions. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin , Stacey Williams
Report | Print
Dec 16, 2024 -

Steven Toyota responded

Eric, we're delighted to hear that Justin provided such excellent service at Steven Toyota. Thank you for sharing your experience with us!

December 13, 2024

Very professional and understood my specific needs regarding type of vehicle needed and corresponding financing. More

by beckycrown1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Woodson, DJ Gutch
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Dec 13, 2024 -

Steven Toyota responded

We're delighted to hear that our team at Steven Toyota was able to meet your specific vehicle and financing needs. Thank you for sharing your positive experience with us, Becky!

December 13, 2024

My inlaws had great experiences with Steven over the years. I had service done a few times there and was very pleased. When we needed a new car, we ordered a new Highlander from them in late 2022. We r More

by rkoonceiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 16, 2024 -

Steven Toyota responded

Thank you for sharing your experience. While we're glad to hear about the positive aspects of your visits, it's disappointing to learn about the additional charge due to location. We strive for transparency and fairness in our pricing, so this feedback is important. If you'd like to discuss this further or have any other questions or concerns, please feel free to reach out directly. - DJ Gutch - Finance Manager - 540-434-1400

December 12, 2024

Service was really good at getting what I needed and quick to get vehicle back More

by rjhawkins1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 13, 2024 -

Steven Toyota responded

Thanks for leaving Steven Toyota a review! Have a great day!

December 11, 2024

Highly recommended! Nicholas provided amazing customer service! Service was quick and thorough, he managed the entire process and made sure we knew what to expect and we More

by VAEAGLESFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Dec 12, 2024 -

Steven Toyota responded

We're delighted to hear that Nicholas provided you with amazing customer service at Steven Toyota! It's great to know the process was quick and thorough. Thank you for recommending us!

December 05, 2024

Justin Sours was fantastic to deal with! He was professional and courteous throughout the entire transaction. More

by cbrandely1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sour
Report | Print
Dec 06, 2024 -

Steven Toyota responded

We're delighted to hear that Justin provided a professional and courteous experience at Steven Toyota! Thank you for sharing your positive feedback with us.

December 03, 2024

The service department is always friendly and special hats off to Brooke and Mike W!!! More

by dterril23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke & Mike W
Report | Print
Dec 03, 2024 -

Steven Toyota responded

Thanks for the 5-star review. It's great to see this feedback for Brooke and Mike! We hope to see you again at Steven Toyota!

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