Steven Nissan
Harrisonburg, VA
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This was a great expanse buy a car the salesman Was helpful and great to work with and all other staff Was very playful and helpful helpful and great to work with and all other staff Was very playful and helpful More
Great experience! Jake and team were able to find the perfect used vehicle that far exceeded our expectations. We were informed on what we should be looking for and ale Jake and team were able to find the perfect used vehicle that far exceeded our expectations. We were informed on what we should be looking for and alerted when something was available in a timely manner. Upon closing the deal the team was professional and attentive to all details. Tony was able to effectively communicate different warranty options without pressure. Two thumbs up, would recommend. More
Quick and easy buying experience Jason seemiller helped us get the car we wanted and got us on our way. Quick and easy process and good people to do business with. Jason seemiller helped us get the car we wanted and got us on our way. Quick and easy process and good people to do business with. More
Disappointed I’ve been a customer before and Zack is an absolutely amazing sales professional. He deserves five stars! The rest of the experience this time was not I’ve been a customer before and Zack is an absolutely amazing sales professional. He deserves five stars! The rest of the experience this time was not good. The advertising on the website, bad credit/ no down payment and some car info, was inaccurate. When my elderly retired mother tried to inquire about financing of certain vehicles she was cut off and told they didn’t qualify or she needed near perfect credit to get those (inexpensive) vehicles financed. We are from out of town so we purposely did everything, including the finance applications, the day before we drove up so it would be a quick experience. After all the back and forth with the finance team we were there for over 5hrs. The icing on the “aweful cake” was Tony who introduced himself as the finance manager. He was INCREDIBLY rude to my mother. He slung a piece of paper across the desk at her when she asked about how the final documents were written up , and then said “Are you listening to me” like she was a 6yr old being scolded. She was so upset and rattled that she said she didn’t want the car anymore. If we weren’t on a time restraint, we would have left and bought from another place. Tony’s behavior and attitude almost cost them a sale, and it HAS cost them future sales as I don’t plan on going back to get my SUV now. More
Great experience. During my time at Steven Nissan, from the time I walked into the door until the moment I drove off in my new car, all my questions were answered. The During my time at Steven Nissan, from the time I walked into the door until the moment I drove off in my new car, all my questions were answered. The people there are extremely polite, and try to help find a car that suits you, but is also in your price range. I would absolutely recommend stopping by if you’re looking for a new/used car. More
Bad Used Car Experience I purchased a used 2016 Honda Odyssey from this location. The car exhibited an issue with the door latches the day after purchase. The sales manager I purchased a used 2016 Honda Odyssey from this location. The car exhibited an issue with the door latches the day after purchase. The sales manager Mike said he "couldn't absorb the cost" of repairing the doors. After being brushed off by him and getting in touch with the owner we settled on a deal to get them repaired (but not free). Lots of employees standing around and no communication between the sales team and service office. Since then this vehicle has been nothing but problems (transmission, radiator, springs, steering column). I'm disappointed in the entire purchase and the conduct of the staff, especially the sales manager. I would not recommend this dealership to anyone. More
I left feeling great! I typically do not enjoy the car buying experience but Steven Nissan and Bo Hobbie was great! 10 out 10 would buy another vehicle from Steven Nissan. I typically do not enjoy the car buying experience but Steven Nissan and Bo Hobbie was great! 10 out 10 would buy another vehicle from Steven Nissan. More
Buying my 2019 Murano Always been prompt, helpful, and friendly servicing my husband’s Pathfinders of which he purchased his last two new at this dealership. Very helpful i Always been prompt, helpful, and friendly servicing my husband’s Pathfinders of which he purchased his last two new at this dealership. Very helpful in helping me purchase my new Murano. More
Excellent service Tony is the guy to go to if you want to buy a new car! Very attentive to all your needs and can get you a great deal!! Tony is the guy to go to if you want to buy a new car! Very attentive to all your needs and can get you a great deal!! More
Amazing service Zach was very friendly and made me and my child feel very welcomed. He showed very amazing customer service all the way to the end. I will definitely Zach was very friendly and made me and my child feel very welcomed. He showed very amazing customer service all the way to the end. I will definitely be tell friends and family members about this place. I love my new car! More