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Steven Nissan
Harrisonburg, VA
105 Reviews
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Showing 105 reviews
June 06, 2017
Sales above and beyond the call of duty Upon my arrival, Zach met me at the door of my car. He was more than professional, showed me a variety of vehicle options, explained the process and Upon my arrival, Zach met me at the door of my car. He was more than professional, showed me a variety of vehicle options, explained the process and was able to get me into the car of my interest and price range. I ran into a slight mechanical problem the first week I had the car. I contacted Zach and he immediately arranged to not only get me into service but took the time on his day off from work to meet me, swap vehicles and took it to be looked at himself. I experienced some delay but Zach was able to place me in a loaner vehicle while mine was being repaired as well as he kept me in the loop along the way. Zach has been amazing and I highly recommend contacting him for your next purchase at Harrisonburg Nissan! Thanks so much for everything you did Zach! More
by lbj229
Employees Worked With
Zach Zimmerman
June 05, 2017
Sales Experience Vehicle that we wanted wasn't in stock and they found the exact vehicle and it was shipped in within a week. Gave us a demo until our vehicle came in. Vehicle that we wanted wasn't in stock and they found the exact vehicle and it was shipped in within a week. Gave us a demo until our vehicle came in. Fair price on trade in. Very low pressure sales experience. Have purchased 13 vehicles from this dealership. guess a few more may be purchased in the future. Thanks Hburg Nissan More
by Miller7
Employees Worked With
Hillary Marshall, Blaine Grim, Travis Utley
June 05, 2017
The place to purchase Rogues Really liked our salesman Craig Sheaves. The most knowledgeable car salesman I have ever encountered. Didn't like the confusion with the interest r Really liked our salesman Craig Sheaves. The most knowledgeable car salesman I have ever encountered. Didn't like the confusion with the interest rate for the loan. We were misled! But that wasn't Craig's doing. There are others there that like to play games. But that didn't stop our decision to purchase our new rogue. I will refinance with our bank! Can't stand Wells Fargo Please do not use our photo with our review. More
by None
Employees Worked With
Craig Sheaves
June 05, 2017
Great customer service Travis Utley was amazing. He worked really hard to get us into the car we wanted. I highly recommend him and the dealership. Very nice people, with Travis Utley was amazing. He worked really hard to get us into the car we wanted. I highly recommend him and the dealership. Very nice people, with excellent customer service! More
by Bfinn
Employees Worked With
Travis Utley, Duane Shenk
June 03, 2017
Great customer service & a friendly enviorment I received genuine friendly service as well as advice on purchasing a car that not only fit's my budget, but my personality as well! Stacey Williams I received genuine friendly service as well as advice on purchasing a car that not only fit's my budget, but my personality as well! Stacey Williams in particular, was very patient, helpful, and understanding of my circumstances. He was more than willing to give me helpful tips on how to better my credit so that further on I'll get the best deal. More
by Melissa Duncan
Employees Worked With
Stacey Williams
December 20, 2016
Service Center is Crooked! My son had a ice-related tire issue. Car was towed to the Nissan dealership for an ESTIMATE. Ultimately, we arranged to have the car towed from the Ni My son had a ice-related tire issue. Car was towed to the Nissan dealership for an ESTIMATE. Ultimately, we arranged to have the car towed from the Nissan dealership to a different shop and our favored mechanic. Nissan service dept. then refused to release the car to anyone unless we paid a $100 "service charge". BS!! No work was done, no work was authorized, but they claim they had to run hours of "diagnostics" to determine an estimate. It was such a flagrant lie. Since they couldn't make money on the high estimated repairs, they held the car hostage. THEY ARE ROTTEN to the core...RUN!! DO NOT DEAL WITH THESE JERKS. More
by Susan Johnson
Employees Worked With
Ryan - service manager
August 09, 2016
Car purchase These people are a waste of ur time,,,feed u nothing but lies are very rude ....i would not recommend anyone buying a car from here. These people are a waste of ur time,,,feed u nothing but lies are very rude ....i would not recommend anyone buying a car from here. More
by Momiejo26
Employees Worked With
Wayne
November 11, 2015
Amazing I had visited Staunton Nissan and had an extremely bad experience. So I went on Harrisonburg Nissan to see if they had what I was looking for and they I had visited Staunton Nissan and had an extremely bad experience. So I went on Harrisonburg Nissan to see if they had what I was looking for and they did. I inquired about an Xterra and Chuck called me to come look at it within an hour. He set me up with Blaine who was amazing. He listened and I felt more like I was working with a friend instead of a salesman. They got me into my Xterra that same day! I would recommend everyone go see Chuck and Blaine..... More
by abt91011
Employees Worked With
chuck and Blaine
April 23, 2015
poor service Last year was in a car accident and totaled my Juke. Went here looking to purchase a new Juke. Saw one on line, talked per phone with salesman and wa Last year was in a car accident and totaled my Juke. Went here looking to purchase a new Juke. Saw one on line, talked per phone with salesman and was quoted a price. When we arrived to purchase the price jumped considerablely. Back and forth we went with them lowing the price but added the price of a package that was already included in the base price. I could not believe they thought we would fall for this schreme. We left without a purchase, but next day the manager called and was extremely rude to us. Ended up buying a Juke 50 miles away where we were treated with respect and kindness. Won't ever be back to H'burg Nissan again. More
by juke,janet223
Employees Worked With
can't remember name
January 03, 2013
Came here to have a OEM part tested and or warrantied. The "parts manager," what a joke, was less than helpful and rude in his comments. Immediately went to the dealership 30 mins down they road and they The "parts manager," what a joke, was less than helpful and rude in his comments. Immediately went to the dealership 30 mins down they road and they were more than willing to help. Wont be going back. More
by AaronTSD
Employees Worked With
Jeff LaPrevotte
