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Hometown Toyota - Service Center

Ontario, OR

4.5
208 Reviews

208 Reviews of Hometown Toyota - Service Center

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December 16, 2024

They did a good job as always. My appointment for the 35K service was fast, I was in and out in under 30 minutes. Like a usual dealership, they were recommending items that aren' More

by GeekOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the usual two service writers
Dec 16, 2024 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with us at Steve's Hometown Toyota! We're glad to hear that your 35K service was quick and efficient, and we appreciate your understanding of our recommendations. We look forward to serving you again in the future!

Dec 16, 2024 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with us at Steve's Hometown Toyota! We're glad to hear that your 35K service was quick and efficient, and we appreciate your understanding of our recommendations. We look forward to serving you again in the future!

December 13, 2024

Good service. Good waiting area. Men's room out of hand towels at 0800 houts. More

by geneusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
Dec 13, 2024 -

Steve's Hometown Toyota responded

Thank you, Geneusmc, for reviewing Steve's Hometown Toyota! We appreciate your comment on the hand towels and we'll get right on it!

December 07, 2024

efficient and friendly and communicated what was happening with my vehicle. I appreciated that very much More

by CHOLDENGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 09, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided efficient and friendly service while keeping you informed about your vehicle. Thank you for sharing your experience with us!

December 05, 2024

My service was excellent and the advisor and service technician were both very acomidating. Thanks More

by rtepfer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Steve's Hometown Toyota responded

We love seeing 5-star reviews. Thanks for choosing Steve's Hometown Toyota and sharing your positive feedback about our team!

December 03, 2024

Steve's Hometown has a great shop, they are good to work with and take good care of our vehicle. More

by tysondge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Steve's Hometown Toyota responded

We are grateful for your review. Thank you from all of us at Steve's Hometown Toyota!

December 02, 2024

This dealership is awesome that’s why I drive 70 miles round trip to have it serviced !!! More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 03, 2024 -

Steve's Hometown Toyota responded

Thank you for leaving Steve's Hometown Toyota a five-star review! We are glad to have you as a customer. See you next time!

November 29, 2024

Serviced in a timely manner. Addressed inspection issues per Toyota Care. Service advisor was polite and courteous. More

by thomas.krinke61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Steve's Hometown Toyota responded

Thomas, we're glad to hear that your service experience was timely and courteous at Steve's Hometown Toyota. Thank you for sharing your feedback with us!

November 26, 2024

Your service has gone down hill. Your service guy wasn’t Courteous. You don’t wash or vacuum cars as a complementary service. More

by blcboop55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
November 25, 2024

Always pleased with the work done on our vehicle and the customer service is very good to meet our needs. More

by anne.c.broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Moncada
Nov 26, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that you're consistently pleased with the service at Steve's Hometown Toyota, Anne! Our team is dedicated to meeting your needs, and we appreciate your support. Safe travels until next time!

November 18, 2024

Great service department, Desmond and crew did an excellent job taking care of me and my vehicle. I will definitely be a return customer for purchases and service. A+++++ More

by codyvavra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
Nov 19, 2024 -

Steve's Hometown Toyota responded

Cody, we're delighted to hear that Desmond and the team at Steve's Hometown Toyota provided you with excellent service! We look forward to welcoming you back for future purchases and services. Thanks for the fantastic review!

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