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Hometown Toyota - Service Center

Ontario, OR

4.5
208 Reviews
Call Service Center (541) 889-3151

208 Reviews of Hometown Toyota - Service Center

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April 24, 2024

You charged 165. 00 dollars for a diagnostic! To much! We told them it was the ac not working! Have full coverage on car, and it doesn’t pay for that! Wrong! Not happy More

by nina14tigersann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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April 24, 2024

Very clean and professional dealer ship. Made it easy to get a car and get it worked on definitely recommend coming back to Steve's Home town Toyota More

by germ130027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carson, Freddy Moncada
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Apr 24, 2024 -

Steve's Hometown Toyota responded

We're glad to know you found our dealership clean and professional, and that we made the process easy for you. Thanks for recommending Steve's Hometown Toyota! We look forward to your next visit.

April 23, 2024

Mike did good him and his loan manager did a great job. I really love the service department there also thanks I love my new car More

by tkilpatrick93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carson, Freddy Moncada
Report | Print
Apr 23, 2024 -

Steve's Hometown Toyota responded

We're so glad to know that Mike and our loan manager provided great service at Steve's Hometown Toyota. We appreciate your kind words about our service department as well! Enjoy the new car, and thanks for choosing us!

April 23, 2024

The workers at the dealership were very friendly and handled the job satisfactorily. It was not a long wait. More

by swgramkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of the person who helped us
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Apr 24, 2024 -

Steve's Hometown Toyota responded

We're glad to know you had a positive experience at Steve's Hometown Toyota! Our team always aims for efficient and friendly service. Thanks for the review, we appreciate it!

April 23, 2024

They were okay, but they never discussed what other things my vehicle needed. I was disappointed More

by suelizs56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carson
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March 14, 2024

My service advisor Scott is the best one yet! Thank you all for stellar service and great vehicle care. More

by MMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that Scott and the team provided you with stellar service at Steve's Hometown Toyota! We appreciate your feedback, thank you for choosing us for your vehicle care!

January 15, 2024

Amazing people help you with anything any questions you need appreciate you for everything you guys do. Thank you. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 15, 2024 -

Steve's Hometown Toyota responded

We're so glad to know you had a great experience with us at Steve's Hometown Toyota! We always strive to provide the best service and answer all your questions. Thanks for taking the time to share this review, Rose!

January 12, 2024

Everyone at this dealership is very helpful and friendly. My car needed a jump and they came to the house to do that. Then I drove the car to the dealer and they checked it over to make sure nothing was wron More

by dpmihalic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Caleb
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Jan 12, 2024 -

Steve's Hometown Toyota responded

We're glad to know our team at Steve's Hometown Toyota was able to assist you in your time of need. It's important for us that our customers feel supported and satisfied with their service. Thanks for the positive feedback!

December 17, 2023

Got me right in since I was traveling from out of state. Great service. Friendly staff. Even washed my car!! More

by Drsdc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 18, 2023 -

Steve's Hometown Toyota responded

We're so glad we could provide great service for you during your travels! It's always our goal to make every visit a pleasant one at Steve's Hometown Toyota. Safe travels and enjoy the clean car!

December 13, 2023

Service is good just hate the fact they always try to sell me something feels like they need to make money on parts and service cause they are not selling cars sorry just my opinion More

by Isaacnmeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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