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Hometown Toyota - Service Center

Ontario, OR

4.5
209 Reviews
Call Service Center (541) 889-3151

209 Reviews of Hometown Toyota - Service Center

Sort by
May 20, 2024

The service provided has been impeccable. Quick in and out and very friendly. I would recommend their services to anyone. More

by mabledsoe456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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May 20, 2024 -

Steve's Hometown Toyota responded

We're delighted to know you found our service at Steve's Hometown Toyota impeccable and efficient. Your recommendation means a lot to us, thank you!

May 20, 2024

Very professional people, courteous, and kind Nice waiting area clean restrooms funny video going on at the same time More

by gordonmhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly was good to work with
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know you found our team at Steve's Hometown Toyota professional and courteous. Thanks for appreciating the clean facilities and entertainment, we strive to make your wait as comfortable as possible!

May 20, 2024

Service done was fine. Fifteen additional critical recommendations were not needed and seemed excessive. For example, an alignment was recommended. An alignment had be More

by KG7BAXTER
Service Time
Recommend Dealer
No
Employees Worked With
None specific
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May 18, 2024

We buy our vehicles from Steve's Hometown. We know service following will be great. More

by gordonkf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know all names.
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May 20, 2024 -

Steve's Hometown Toyota responded

All of us at Steve's Hometown Toyota are happy to see this wonderful feedback! Thank you, Gordon!

May 18, 2024

Courteous, thorough and honest. I bought two Tacomas and my next purchase will be with you. More

by ROBERTOBAHRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bevers
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May 20, 2024 -

Steve's Hometown Toyota responded

We are glad to hear that our team has provided excellent purchasing support. Thank you for choosing Steve's Hometown Toyota for your purchase needs. See you next time!

May 18, 2024

Appreciate their responsiveness to service requirements for my car. Friendly and efficient. My dealership of choice. More

by apcook1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No experience
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that you appreciate our responsive and friendly service here at Steve's Hometown Toyota. Thanks for choosing us as your dealership of choice!

May 18, 2024

Explained everything to our understanding accommodated our needs super customer service. Alwase a pleasure to do buisness here. More

by duckbringeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carson
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to provide you with a great experience! We always strive for top-notch customer service. Thanks for your kind words and we look forward to serving you again in the future!

May 14, 2024

Known problems were corrected and additional issues were identified and promptly corrected. All costs were were explained along the way. More

by bjonasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Quirova
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May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to promptly correct all issues and keep you informed about the costs. Thanks for sharing your positive experience!

May 13, 2024

I got an appointment for the next day and our car was fixed in less than 48 hours. Great service ! More

by mark.a.HARDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Des in service Depot.
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May 13, 2024 -

Steve's Hometown Toyota responded

Mark, we are happy to hear your service experience was quick and five-star worthy! Thanks for choosing Steve's Hometown Toyota.

May 13, 2024

Kevin Castillo who is my Service Advisor did a very good job taking care of me and my Tacoma. I had the Tacoma's 30,000 mile service done & Kevin explained everything the Service Tech would be doing. More

by matt10103
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
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May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that Kevin was able to provide you with detailed service for your Tacoma at Steve's Hometown Toyota. Thanks for trusting us with your vehicle, and we look forward to assisting you in the future!

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