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Hometown Toyota - Service Center

Ontario, OR

4.5
227 Reviews

227 Reviews of Hometown Toyota - Service Center

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September 04, 2024

They were very helpful, and had things done quickly. Answer any questions I had. And made sure I understand what it was that needed done. Only complaint I have was that the car wash was down. More

by dragonelf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Steve's Hometown Toyota responded

Thank you for the feedback! We're glad to hear our team at Steve's Hometown Toyota was helpful and efficient. Apologies for the car wash being down; we'll work on that. Safe travels!

August 29, 2024

Great speedy service. Staff was helpful and scheduling went smooth. Everything was done much quicker than estimated. More

by muraman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Aug 30, 2024 -

Steve's Hometown Toyota responded

Muraman, we're delighted to hear that you had a smooth and speedy experience with us at Steve's Hometown Toyota. Thanks for the positive feedback!

August 29, 2024

i have been doing business with this dealership for 6 years now. I have bought 4 new vehicles in that time. They never disappoint with every aspect of the buying and servicing of my vehicles. I would h More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Aug 30, 2024 -

Steve's Hometown Toyota responded

Barbara, thank you for your continued trust in Steve's Hometown Toyota over the years! We're delighted to hear that you've had consistently positive experiences with both our sales and service teams. Your recommendation means a lot to us!

August 29, 2024

The people I dealt with were always courteous, diligent and worked hard to get the job done and ensure that I was treated fairly getting the best possible deal. More

by ptapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided courteous and diligent service. Thanks for sharing your positive experience!

August 26, 2024

Great people, awesome knowledge, fast and efficient work, reasonably priced. Love Hometown Toyota. Adam us fantastic!! More

by LARREIDAHO
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 26, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear you had such a positive experience with Adam and the team at Steve's Hometown Toyota. Thanks for sharing your feedback!

August 25, 2024

Came for warranty inspection and oil change. Super fast and very friendly and courteous service, More

by dpmihalic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Aug 26, 2024 -

Steve's Hometown Toyota responded

We are so happy that our Steve's Hometown Toyota team delivered an excellent experience. Thank you for the kind words!

August 22, 2024

We have Always received the best and excellent service! ! Thank you Tony!! (We've been customers for years!) More

by mishellemccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (Service)
Aug 23, 2024 -

Steve's Hometown Toyota responded

Mishelle, thank you for being a loyal customer and sharing your positive experience with Tony and the team at Steve's Hometown Toyota! We appreciate your continued support.

August 19, 2024

Excellent! Honest, clear and efficient! I left assured that what they told me needed to be repaired, eventually, was in fact a good evaluation. They didn't try More

by DKRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Steve's Hometown Toyota responded

Thanks for the wonderful feedback! We're glad to hear our team at Steve's Hometown Toyota provided you with such honest and efficient service. We appreciate your trust in us and look forward to assisting you again in the future!

August 19, 2024

I felt like I was being gaslighted. I'm not sure what has happened but I think I was ripped off. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Foale
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

They did not have the loaner car l had call the service manager They said they would call about a status it never happened The second time never called back even l called and left message everyday I wi More

by jgelskey2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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