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227 Reviews of Hometown Toyota - Service Center
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Verified Customer
September 17, 2024
Steve's Hometown Toyota is always professional and the customer service is superb. They always do a great job with your vehicle and the service is speedy. customer service is superb. They always do a great job with your vehicle and the service is speedy. More
by tychandon
Employees Worked With
The Service team
September 10, 2024
The repair work that was required, per the dealership, was not correct and the cost associated with the repair work was very expensive. Also, the customer service agent was never prompt, or forgot, in ret was not correct and the cost associated with the repair work was very expensive. Also, the customer service agent was never prompt, or forgot, in returning my calls or following up on my service, In fact, my last contact with this dealership, which they initiated, I furnished my concerns about their estimate and, to date, have never heard back. More
by bklynjack
Employees Worked With
Don't know
September 09, 2024
Had an issue with a defective front camera system on a 2024 RAVA 4, staff promptly scheduled an appointment found the issue, ordered the part and had it fixed the next day on warranty coverage. Very quick 2024 RAVA 4, staff promptly scheduled an appointment found the issue, ordered the part and had it fixed the next day on warranty coverage. Very quick turnaround, great service. More
by dan.cummings
Employees Worked With
Service Department
September 05, 2024
I left the car at the dealer to get it serviced and told the shop to call me if there are any problems. When I return to pick up the car, they said that it needed brake fluid and some other things, but bec the shop to call me if there are any problems. When I return to pick up the car, they said that it needed brake fluid and some other things, but because they were unable to contact me because my phone was shut off they said they couldn’t do it. But the thing was that I received for texts While they said, my phone was shut off and you would think that if I had low brake level, they would simply add some brake fluid, But that’s just me. I had other issues as well, but not worth mentioning. More
by dlc3159
Employees Worked With
