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Hometown Toyota - Service Center

Ontario, OR

4.5
219 Reviews

219 Reviews of Hometown Toyota - Service Center

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April 05, 2025

The do a super job as always. Not a long wait. Very polite and professional. More

by gav62156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Service writer was polite and informative, service was done in a timely manner and at the quoted price. More

by frilauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 03, 2025 -

Steve's Hometown Toyota responded

Thank you for sharing your positive experience with us at Steve's Hometown Toyota! We're glad to hear that our service writer was helpful and everything went smoothly. We appreciate your support!

March 29, 2025

It is always a pleasureable experience to take our Honda CRV there. Everyone is so friendly and helpful. More

by shastavalleyforge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 31, 2025 -

Steve's Hometown Toyota responded

We're delighted to hear that you always have a pleasurable experience with us at Steve's Hometown Toyota. Thank you for your kind words and continued support!

March 27, 2025

We had a fast and friendly experience. Even got a free car wash out of the visit. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 27, 2025 -

Steve's Hometown Toyota responded

We're glad you enjoyed working with us! We appreciate your business and hope to see you for another efficient visit to Steve's Hometown Toyota.

March 22, 2025

Alain was nice and helpful , service dept was quick, Erik help me get accessories ordered and service put on the parts in a very timely manner. Had to have the tach put back on , Alain wasn't available More

by sltram2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik and techs not known
Mar 24, 2025 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with us at Steve's Hometown Toyota! We're delighted to hear that Alain, Erik, and the rest of our team provided helpful and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

March 20, 2025

Routine service on Tacoma and service department efficient and pleasant as usual waiting area comfortable, no hassle at all More

by JIM98579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Quiroz
Mar 21, 2025 -

Steve's Hometown Toyota responded

We're delighted to hear that your routine service experience at Steve's Hometown Toyota was efficient and pleasant. It's great to know our team made you comfortable during your visit. Thank you for choosing us!

March 18, 2025

It was my usual experience at HT. Met at athe inside drive thru door. Technician was pleasant and helpful. Waiting area was clean and comfortable. Met a person there that I had no More

by driftwoodshepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to management or sales.
Mar 19, 2025 -

Steve's Hometown Toyota responded

Thank you for sharing your experience with us at Steve's Hometown Toyota! We're glad to hear that our team provided a pleasant and efficient visit, complete with a clean waiting area and even a car wash pass. We appreciate your support and look forward to serving you again in the future!

March 14, 2025

Still waiting for the proper assessment. I recently took my car for an oil change. They've been telling me for months I had an oil leak. No drips spots until the next day after the recent o More

by donnasundquist607
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, service associate.
Mar 16, 2025 -

Steve's Hometown Toyota responded

Thank you for bringing this to our attention. At Steve's Hometown Toyota, we aim to provide thorough assessments and clear communication. Please reach out directly so we can address your concerns about the oil leak promptly!

March 08, 2025

I was pleased with my service. The crew is always so friendly and informative. Thank you . More

by sfreeman441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Mar 10, 2025 -

Steve's Hometown Toyota responded

We are so happy that our Steve's Hometown Toyota team delivered an excellent experience. Thank you!

February 27, 2025

Typical obtuse car sales people and support staff including management. Didn’t listen to my requests, acted dumb when I brought up what was agreed upon earlier. Saw newly delivered cars speeding thro More

by brighamanderson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Foale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hanis Bowens
2.0
This rating includes all reviews, with more weight given to recent reviews.
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