Steve White Volkswagen Audi - Greenville

Always a pleasure to deal with Steve White service Dept. Everyone is friendly and knowledgeable. My battery was dead when I tried to leave work today and they took me in immediately, replaced my battery an Everyone is friendly and knowledgeable. My battery was dead when I tried to leave work today and they took me in immediately, replaced my battery and washed my car. All with a smile and friendly banter to boot. More

During COVID-19 they switched my service manager. I had a heater coil replaced earlier this year. There was a recall on it that my car due to high miles was not coved. I had to pay $700 them to replace it. a heater coil replaced earlier this year. There was a recall on it that my car due to high miles was not coved. I had to pay $700 them to replace it. It still was not working properly so I brought it back and said they need to order a part, so they will complete it on my next service. My car goes in for service every 10 weeks. On my next visit they have my a different agent and told him what was to take place. When I picked my car and drive home I called back to service to inquire that service was completed. They ssid no. After explaining again they they will look at on my next service since the weather is cold. On that service they said there was nothing in the system about, thus was also a different service agent I was dealing with. Now they said I have to pay for a new heater coil aga since the parts for that one is now off warranty. The warranty only covers up to 12,000 miles and I was over in that too. My car goes in for service every 10,000 miles. They used COVID to say they are behind and parts are hard to get then said I missed the warranty because drove too much. More

Everyone at this car dealership is so friendly and I always look forward to working with them. They are kind, efficient, and willing to always serve others. always look forward to working with them. They are kind, efficient, and willing to always serve others. More

Everyone at Steve White Volkswagen is very friendly and professional. They have always taken care any of our needs. They are on point with repairs . professional. They have always taken care any of our needs. They are on point with repairs . More

Neal Simkins is the service advisor I use regularly, and he's always been helpful and knowledgeable on any service issue I've had to deal with. They are all professional and courteous, and I highly recommen he's always been helpful and knowledgeable on any service issue I've had to deal with. They are all professional and courteous, and I highly recommend them. More

I couldn’t have been more pleased! I went in knowing what I wanted and what I was comfortable paying! Rob was very caring and understanding and helped out so much to make my car dreams happen! I am set to pi I wanted and what I was comfortable paying! Rob was very caring and understanding and helped out so much to make my car dreams happen! I am set to pick up my car Thursday and I am very very very excited! It was a smooth and seamless deal with VW Steve White Dealership and I am very happy I picked them! More

Great experience. Professional. Easy to deal with. Courteous. Responded to inquiry and at every step provided thorough and prompt service for new car buy. Would recommend highly Courteous. Responded to inquiry and at every step provided thorough and prompt service for new car buy. Would recommend highly More

Friendliest dealership I have been to, staff was super friendly and honest, did not try to push anything on me and could answer all my questions. Will come back for servicing my car or even buying another friendly and honest, did not try to push anything on me and could answer all my questions. Will come back for servicing my car or even buying another. 5 stars for sure. More

As a first time customer, I was pleased with the willingness of the dealership to provide information and answers to questions when I posed them. All my questions have been responded to in a timely willingness of the dealership to provide information and answers to questions when I posed them. All my questions have been responded to in a timely manner which led to the current purchase that I made. At this time, looking forward to future interactions with the dealership. More

Am always happy with my experience in the service dept. Please thank the detail folks for working in a birthday wash. Car looked so good! David always answers my questions no matter how small. Have been Please thank the detail folks for working in a birthday wash. Car looked so good! David always answers my questions no matter how small. Have been a long time customer of Steve White, my visits there have always been good experiences. More