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Steve White Volkswagen Audi - Greenville
Greenville, SC
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I had a 9:30 am appointment to run diagnostics on why my dash lights were lighting up sporadically. I did not get my car back until 2:15 pm. They took a very long time and I feel like they only got it done dash lights were lighting up sporadically. I did not get my car back until 2:15 pm. They took a very long time and I feel like they only got it done at the time they did because I came back to the dealership and explained that I lived an hour away and needed my car back to go home. The employees would also promised they would call me back to give me updates on my car and never did. They are nice people but they need to be more prompt or at least more clear about how long something is going to take. More
Great service with quick and easy drop off and pick up. Everyone was super friendly and helpful. Glad to see that everyone was practicing proper pandemic protocol to insure safety for all. Will continue Everyone was super friendly and helpful. Glad to see that everyone was practicing proper pandemic protocol to insure safety for all. Will continue to use Steve White Motors for future maintenance and repairs. More
Quick, easy, and safe in-and-out service appointment. Neal was honest and quick with his assessment of my service and delivered exactly what was expected. Neal was honest and quick with his assessment of my service and delivered exactly what was expected. More
David is a valuable asset to VW. He was extremely patient and helpful in this less than ideal situation. Unfortunately after my 2014 Passat with 142k miles threw a rod, destroying the engine and transmission and helpful in this less than ideal situation. Unfortunately after my 2014 Passat with 142k miles threw a rod, destroying the engine and transmission I had no way to remedy since I was 7k over the extended warranty. I had all of my oil changes and routine maintenance done at this service center so I wish that VW would try and make it right. I love driving VW and I understand things like this happen but it is extremely frustrating. More
This was our 2nd purchase with Ron Johnson. He was great to work with. He made the process so easy and he was so kind and courteous. We’ll be back! to work with. He made the process so easy and he was so kind and courteous. We’ll be back! More
Great service. Fast, honest and trustworthy. Well done Steve White VW service. David was easy to deal with and kept me up to date on what was going on. Steve White VW service. David was easy to deal with and kept me up to date on what was going on. More
Aundra was fantastic to deal with. He was very knowledgeable about the different vehicles and features. He helped us find the exact car in the exact color that we wanted! We love the car! Highly r knowledgeable about the different vehicles and features. He helped us find the exact car in the exact color that we wanted! We love the car! Highly recommend Aundra! Thank you Aundra! More
Everyone in service department, especially David Lowrance, was superb. Excellent communication, really appreciated COVID precautions. David saved me hundreds of dollars on a very labor intensive rep Lowrance, was superb. Excellent communication, really appreciated COVID precautions. David saved me hundreds of dollars on a very labor intensive repair. More
Super fast service and very pleasant associates. Had an appointment at 10:15. Dropped off early and the work was done before 10:15. Would highly recommend the service department. appointment at 10:15. Dropped off early and the work was done before 10:15. Would highly recommend the service department. More