Steve White Volkswagen Audi - Greenville

Steve White Volkswagen has an excellent and very professional team! I highly recommend purchasing your next vehicle from Steven White Automotive Group! professional team! I highly recommend purchasing your next vehicle from Steven White Automotive Group! More

Took in for service. Service took over 5 hrs vs 3. Not prepared to do what I needed. Who ever made the appt did not communicate to service depth. Also requested a rental Service took over 5 hrs vs 3. Not prepared to do what I needed. Who ever made the appt did not communicate to service depth. Also requested a rental at the time of appointment as I drove 1.5 hours for appt. Said she would look into it but most likely would call me an Uber to go where I wanted. Instead my husband followed. When I got a call saying it was going to be another hour and a half vs the 3 hrs I sent husband home and sat in service area. One of my request was never handled as I needed to get out of there. I was also told that the color that was wearing on my driver's seat was in Audis eyes wear and tear when it was restrained after 2 years by Audi of Fort Myers. No questions asked. My service representative was very curious and I realize he was not made aware from my initial call what I also needed looked at. My vehicle was Audi Q7 3 liter Quatro 2019. Which I leased in Florida but bought it back from this dealership. More

Great, very helpful staff. April is terrific to work with, so much so that paying for service is far less painful! April is terrific to work with, so much so that paying for service is far less painful! More

Just got an oil change and they over filled it. Days later a warning came on the dash saying so. How could this happen at a dealership that only deals with VW’s? Days later a warning came on the dash saying so. How could this happen at a dealership that only deals with VW’s? More

Incredible, knowledgeable, efficient describes our salesperson, Merry! Thank you, Audi, for a wonderful experience today.Beautiful showroom, friendly staff, you couldn’t ask for more. salesperson, Merry! Thank you, Audi, for a wonderful experience today.Beautiful showroom, friendly staff, you couldn’t ask for more. More

Good service adviser and service. Timely response from the advisor and service team .on time as promised Timely response from the advisor and service team .on time as promised More

Always excellent in both sales and service! We drive from coastal South Carolina because of that. We drive from coastal South Carolina because of that. More

They were upfront about the cost and able to fix the problem in a timely manner. problem in a timely manner. More

We have 2 different Audi models and have had both cars serviced here since 2017. We needed an oil change for our 2018 A5 model. Initially worked with Kal, who immediately tried to upsell services we did serviced here since 2017. We needed an oil change for our 2018 A5 model. Initially worked with Kal, who immediately tried to upsell services we did not need. A leak in the thermostat was found, which Kal quoted us $2,000 to fix. Only asking why wasn't this covered under our extended Audi warranty were we told that this was now going to be covered under the warranty. Hunter checked us out and was a pleasure to deal with, as well as gave us great information on the work that was performed. Unfortunately, we cannot help but feeling Kal was trying to bill us for something beyond the oil change and didn't have the customer's well-being as the priority. We will continue to bring our vehicles to be serviced at Audi but will prefer to not have Kal handle our business. More

Totally disappointed, I don't think we'll ever bother buying another car from Steve White again. We bought a 2 year old VW Tiguan and paid extra for the full blown, all inclusive mega super extended w buying another car from Steve White again. We bought a 2 year old VW Tiguan and paid extra for the full blown, all inclusive mega super extended warranty.................. but it doesn't include the only thing that broke down, the battery. Within a year of buying the car the battery packed up........... More